This is reflective essay based on the interview of patient and experience of mine in intensive clinical placement this semester. The aim of this essay to explore, develop and analyse the communication based of therapeutic relationship between health professionals and patients. This essay also explores the effectiveness and importance of verbal and non-verbal communication between nurse and patient. For effective self-evaluation and reflection, I will be using Gibbs (1988) reflective model as it is useful in critical analysis of an incident (Singh & Jiva, 2014). In order to maintain confidentiality of patient, I will be using the name ‘Mr. Brown’ to discuss about them as per the code of professional conduct devised by NMBA (Nursing and Midwifery Board of Australia, 2010).
Description
Mr. Brown was 54 years old patient, admitted to the ED from rehab centre on the background of dysphagia secondary to the latent TB and …show more content…
The other people have not reacted well to him as he had difficulty in speaking. On one hand, the good thing about the experience was the effective verbal as well as non-verbal communication. The communication does not include difficult medical jargons and it allowed the patient to answer open ended questions. Furthermore, eye contact, gestures and appropriate facial expressions promoted the therapeutic based relationship and it allowed the patient to answer effectively what he thinks (O'Hagan et al., 2014). On the other hand, the bad thing about the experience could be the way other nurses reacted to him. Fortunately, the situation was resolved due to effective communication by devoting some time to know the reasons for his anxiety and