Privacy Policy
This is GIPPSLAND BROADBAND’s privacy policy, which explains our commitment to our consumers as it relates to the collection and use of personal information.
Our policy also applies to customer serviced by all subsidiaries of GIPPSLAND BROADBAND
The kind of personal information that GIPPSLAND BROADBAND collects and holds
In order for GIPPSLAND BROADBAND to serve you better, we will need to collect from you, and hold, some vital personal information about you. The information may include your name, your address, your telephone numbers (home and mobile), email addresses, bank account or credit card details, and password details for accessing GIPPSLAND BROADBAND services. You may also choose to provide similar details of your …show more content…
The personal information we get from you will be held in secure electronic databases. GIPPSLAND BROADBAND will use reasonable endeavors to ensure that ONLY appropriate qualified staff have access to the information.
Reasons GIPPSLAND BROADBAND collects, holds, uses and discloses personal information
The reasons GIPPSLAND BROADBAND use your personal information include the following;
To verify your identity;
To offer to you and develop the services you require;
To control and manage those services which include billing, obtaining payment, debts collection, charging, fault management and complaint handling
To have a direct communication with you, via email, fax, phone, SMS and/or through other communication means about service usage, events, service charges, marketing material, GIPPSLAND BROADBAND products and services, complaint and fault management, and other ways we could help improve on the services provided to