Essay about Functional Perspective on Group Decision Making

916 Words Aug 16th, 2013 4 Pages

WHAT IS FUNCTIONAL PERSPECTIVE ON GROUP DECISION-MAKING Functional Perspective on Group Decision-making is a theory developed by Randy Hirokawa and Dennis Gouran. Miller(2011) stated that both of them have an interest in small group communication, so they worked it put and produced this theory. They seek to understand how communication processes contribute to decision making and problem solving in groups. They come to a question, “Why do some groups make good decisions while others make bad ones?”

The theorists assume that the group members of the group who cares about the issue are intelligent, and face a challenging task. They stressed that communication or the term they
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Verbal communication makes it possible for members to: 1. distribute and pool information 2. catch and remedy errors 3. influence each other It follows that communication is best when it doesn't obstruct or distort the free flow of ideas. But there will be circumstances that members will wander off the goal, and caught up by it. Hirokawa and Gouran describes those “circumstances” as thorny obstacles. They were listed as ignorance of the issue, faulty facts, misguided assumptions, sloppy evaluation of options, illogical inferences, disregard of procedural norms, and undue influence by powerful members.

With these circumstances, Hirokawa and Gouran outline three types of communication in decision-making groups:
1. Promotive Communication This is the interaction that moves the group along the goal path by calling attention to one of the four requisite decision-making functions. This is a positive interaction because members itself remains their focus to the step-by-step process on their decision making.
2. Disruptive Communication This is the interaction that diverts, retards, or frustrates group members to achieve the four task functions.
3. Counteractive Communication This is the interaction that members use to get the group back on track. There will be times when we are in the midst on our decision making, we wander off the topic. This kind of communication focuses back on the decision making

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