Fsafa Essay

1440 Words 6 Pages
3.1 The website

(i) Location/Place/Site: KFC has been serving our great tasting Original Recipe Chicken in New Zealand since our first store opened in Auckland in 1971.
Since then we have introduced a range of new taste experiences including our Hot & Spicy Chicken, Wicked Wings, Chicken Fillet Burger, Twisters, Krushers, Quarter Packs, the hugely successful KFC meals, and most recently KFC Grilled. Beyond the menu, we’re always looking for ways to improve the products and service we offer to New Zealanders. Most recently, we’ve been transforming our stores with an array of new additions including booth seating, outdoor seating and plasma screens. We’ve already transformed 58 stores in New Zealand and there are plans to update more. In
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In 1997 , with the 5 ,117 outlets mostly franchised nationally and internationally , KFC knows the importance of controlling the operation especially the service quality and products despite the differences in culture , language , local law , financial markets , and marketing strategies , through the Tricon International division , which is a marketing arm of the company . By means of the consultation process with the Yum ! Chief People Officer Strategy , the head office receives feedback from franchise owners about their human resources and training performance . This gives employees assurance that they receive same training practices and experiences regardless of restaurant ownership

Consistent with the company 's mission and values , it also trains with a status as Registered Training Organization ' that provides their trainees with nationally accredited qualification once completed the programs . The following are the certificates that could be accumulated certificate in retail operations , retail supervision , and retail management ( Training and Retaining Steps involved in training their employees (managers and working staff

KFC has a structured orientation and training program for newly hired personnel assigned in Customer Service and Food Service that could give them Nationally Recognized qualification (kfcjob .com . The traineeship

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