Frederick Taylor's Theory Of Industrial-Age Management In The Western Union

In over a hundred years since Frederick Taylor began timing the production and efficiency of workers, many new waves of thinking changed our understanding of the management approach and what managers do and what they need not to do. Taylor began this theory process in order to prove and effectively understand a scientific approach to the workforce. Task performance was the focus of Taylor’s work. About this same time in history, several other people and organizations were focusing and examining supervision and work processes. Industrial-age management will never be able to stand on its own in this present day and age; however, we do still need a solid managerial approach. Today, I do believe most companies are following this approach of kicking …show more content…
In today’s world, managers more often, and specifically within Western Union, operate like facilitators. Managers at Western Union do not settle for an employee. The make sure they have the right person for the right job. They engage the new employee (and current employees) in planning the work and directing the process to the final product. These managers monitor the progress of projects, but they listen more often than provide one way direction. So, in this sense, the act of controlling turns into coaching, facilitating and …show more content…
By using control, managers are able to monitor the daily duties of employees and team members and also be able to adjust those duties to ensure the organizational goals are being met and facilitated. This requires that managers are able to receive feedback from employees and customers (Pryor, p. 213). This is essential for Western Union because of the competing organizations. For example, Western Union is competing against Money Gram, so it is important for the company to have a good control and handle over its employees and the effects of its product and