Frank's Nuts And Bolts Case Study
Frank’s Nuts and Bolts is a local hardware store chain that has been suffering from staffing issues including absenteeism, low productivity and other problems stemming from low morale. They recently advertised on TradeMe for a leadership role and were inundated with applications, and the current management team have narrowed down the list of preferred candidates to five. Frank, the CEO, has asked me to analyse the candidates’ responses to a question posed to them during their interviews on their leadership approach, and to subsequently provide recommendations for the candidate best suited for the situation the business currently faces.
The question posed was “What sort of leader are you?”
2. Jack Turner
Jack Turner’s answer to the question posed indicates a candidate to be labelled as …show more content…
I believe Sarah could be a great example of a transformation leader. Transformational leaders are the kind that motivate and inspire individuals to not only perform as expected, but to exceed expectations, transforming not just the individuals but the organisation as a whole (Bartol, Tein, Matthews, & Sharma, 2007). Sarah matches the criteria for transformational leadership with her comment about increasing workers’ confidence and abilities to help them achieve goals of the organisation, all the while encouraging them and helping them see the bigger picture and think outside the box.
Sarah also satisfies the contingency approach known as path-goal theory. The main behaviours of leaders within path-goal theory relate to being supportive, directive, achievement oriented and participative. She professes support in her belief of the importance of increasing confidence and abilities; directive in how she helps workers to see the big picture and think outside the box; achievement oriented in her quest to encourage the workers to think of new ways of doing things; and by proxy she’d be participative by being their leader when they’ve not had one