Communication Chaos Or Success?

Communication – Chaos or Success? Communication occurs all around us. There are many forms, some direct such as spoken words or notes, and some not so direct, such as body language and posturing. Communication affects outcomes and our everyday lives. Whether it is the traffic signal letting a driver know to proceed or a child letting a parent know they are hungry. Communication allows us to meet people’s needs and request help. Without communication chaos can ensue. Chaos can also ensue when communication is not done correctly. For instance the traffic light that malfunctions and does not provide the correct signals can lead to accidents and other hazards. The baby that is sick has their cries misinterpreted as hunger and treatment …show more content…
It will consider miscommunication, mixed communication, and communication setting challenges that are encountered when providing information to individuals. The analysis will assess the challenge of leaders to supply information to the organizational masses in support of desired outcomes. This assessment will conclud with a discussion on the importance of follow up or walking the talk. The analysis will provide recommendations on how leaders can better hone their communication skills in an effort to avoid the pitfalls associated with miscommunicated or misinterpreted …show more content…
Having a misinterpretation of message between sender and receiver can result in lost time, money and create frustration. Successful businesses retain leaders capable of channeling information, to the organization in a manner that is understood and effective. More importantly, these leaders follow up the communication with a walk the talk attitude. Failure to walk the talk can elicit responses from others that a message was not important. For instance, a supervisor indicates it is critical to use a safety harness when working at a certain elevation. If employees see the supervisor working at these recommended elevations without a harness it can send the incorrect message making it appear that harnesses are not necessary. This in turn can elevate the likelihood of occurrence of an undesirable outcome. Case study one presents a mother requesting her child to clean their room. Toward the end of the week the mother did not feel the child had met expectations. This example represents a miscommunication of expectations and outcomes. The child had believed fulfillment was achieved based on their interpretation of the criteria surrounding clean. This did not align with the mothers definition. Ambiguity of expectations can lead to this type of circumstance. Had the expectations been clearly defined with clear understanding of clean, friction between the mother and child could have been