FNSKU: X000QIEGOD
Concern: Seller contacted regarding FNSKU: X000QIEGOD (12/01/2014 to 5/31/2016) which has 2 damaged units, only one unit was reimbursed.
Action Taken:
Peek Now:
Ticket Result: 94369844
The units shown in Inventory Adjustments are not damaged units. They are units changing dispositions.
This shows 1 unit being removed from "Damaged at Amazon Fulfillment Center": -1 Damaged at Amazon Fulfillment Center Sellable
Which is what it currently shows at this FC.
This is also why the current disposition on this item is "Sellable". Damaged items will be in "Unsellable" disposition.
No reimbursement is necessary
https://paragon-na.amazon.com/mn/paragon/diagnostic/show?resourcePath=ViewTicket&diag_run_id=6dfdcd45-f9bf-4a92-b2da-f6372b50cf7f …show more content…
It means the unit is not actually damaged unit it is just that one unit being removed from Damaged at Amazon Fulfillment Center. Please know that once the unit is damaged its disposition automatically tagged as unsellable.
If you believe that you have more things that you need to ask and want to be clarified, please don't hesitate to contact us back with case ID: 1919709261. If you prefer that we call you, please respond to this message to provide a time frame and phone number that is convenient for you. We will make every attempt to reach you at that time.
We are always here to help out further whenever need be.
We wish you all the best in all of your future online sales.
We appreciate your professionalism regarding this matter, if you would like to provide feedback about this specific topic, you can send your comments and suggestions to:
seller-suggestions@amazon.com
I wish you the best with your sales! God bless and have a great day!
Please don't hesitate to contact us back if you still have any more questions or clarifications.
Operating Hours:
6 Am to 6 Pm PST
8 Am to 8 Pm CST
9 Am to 9 Pm
Concern: Seller contacted regarding FNSKU: X000QIEGOD (12/01/2014 to 5/31/2016) which has 2 damaged units, only one unit was reimbursed.
Action Taken:
Peek Now:
Ticket Result: 94369844
The units shown in Inventory Adjustments are not damaged units. They are units changing dispositions.
This shows 1 unit being removed from "Damaged at Amazon Fulfillment Center": -1 Damaged at Amazon Fulfillment Center Sellable
Which is what it currently shows at this FC.
This is also why the current disposition on this item is "Sellable". Damaged items will be in "Unsellable" disposition.
No reimbursement is necessary
https://paragon-na.amazon.com/mn/paragon/diagnostic/show?resourcePath=ViewTicket&diag_run_id=6dfdcd45-f9bf-4a92-b2da-f6372b50cf7f …show more content…
It means the unit is not actually damaged unit it is just that one unit being removed from Damaged at Amazon Fulfillment Center. Please know that once the unit is damaged its disposition automatically tagged as unsellable.
If you believe that you have more things that you need to ask and want to be clarified, please don't hesitate to contact us back with case ID: 1919709261. If you prefer that we call you, please respond to this message to provide a time frame and phone number that is convenient for you. We will make every attempt to reach you at that time.
We are always here to help out further whenever need be.
We wish you all the best in all of your future online sales.
We appreciate your professionalism regarding this matter, if you would like to provide feedback about this specific topic, you can send your comments and suggestions to:
seller-suggestions@amazon.com
I wish you the best with your sales! God bless and have a great day!
Please don't hesitate to contact us back if you still have any more questions or clarifications.
Operating Hours:
6 Am to 6 Pm PST
8 Am to 8 Pm CST
9 Am to 9 Pm