First Citizens Group Case Study

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1. POLICY STATEMENT

The First Citizens Group (“The Group) is committed to the creation and maintenance of a climate of open communication, founded upon the principles of timeliness, transparency and accuracy in the disclosure of material information between itself, its shareholders and the general public. This is in accordance with the Rules of the Trinidad and Tobago Stock Exchange and in adherence to the Trinidad and Tobago Corporate Governance Code.

In keeping with this commitment the Group has developed an Investors’ Relation Department. This Department acts as an intermediary between the Group and its shareholders as well as the general public with the aim to ensure that its shareholders and the general public better understand
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In keeping with the principles of equity and fairness where material information has not been made public the same will not be disclosed to a select few with the view of enabling them an advantage. In the instance where material information becomes available to a select few, same will be immediately announced to the public via but not exclusively through the Group’s website as a means of mitigating any disadvantage whether real or perceived.

4. COMMUNICATIONS GUIDELINES

4.1. The Group in upholding its commitment to the creation and maintenance of a climate of open communication and the effective disclosure of material information to its investors and the general public will ensure that to the extent possible, all disclosures will:

(a) be factual, clear and succinct;
(b) contain sufficient quantitative information to allow investors to evaluate its relative importance to the activities of the Company;
(c) ce balanced and fair;
(d) explain the consequences of effects of the information on the Company’s future prospects. If the consequences or effects cannot be assessed, provide a reason for same; and
(e) be made widely available through as many forms of media as reasonably
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All communications from the Group will be made exclusively through its Investor’s Relations Department via designated senior spokespersons unless otherwise stated. Said persons will establish and maintain regular dialogue with shareholders to gather and understand their views, as well as respond to inquiries from members of the investment community or media.

4.3. Unless so guided by the Investor Relations Department, employees who are not authorized spokespersons must not respond to inquiries from the investment community or the media. All inquiries of such a nature should be directed to the Group’s Investor Relations Department.

4.4.
4.5. The Group in seeking to maintain the integrity of all its dealings, as a rule Group will not comment on proceedings which are deemed to be commercially sensitive in nature.

5. COMMUNICATIONS WITH SHAREHOLDERS AND THE GENRAL PUBLIC

The Group is firmly committed to the making available all material information which is likely to affect the price or value of its shares on a timely basis to all its shareholders. 5.1. The Group will allow for appropriate channels for two-way communication to allow its shareholders to participate effectively in and vote at shareholders’ meetings and to openly express any views or make any inquiries on any issues which they deem of important to

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