Field Office Case Study

Good Essays
Two different issues:
Summary: The one about field office... How long do we need to wait before we generate the serve notice? 1-8 month. Original notice could be confusing for the NCP. Robin spoke with Mark Biggs in Spokane.
License suspension: we don’t know how frequently it would come up.
Claims offices: in favor or re generating the notice from 1-3 months. From 6 months make it to 3 months. Pam agrees that six months is too long to regenerate the notice.

Joel – has one member on his team who agrees to regenerate after 6 months, everyone else is against.
Debbi - 1 favor everyone else is against.

The more notices we generate the more CP will get confused.
Post office and process service comes back... it has to be longer.
Ok, if you
…show more content…
She hasn’t thought about the other thing...
6 or 3 months later you’re going to be forwarding to a different address. You’re supposed to be regenerating. 2. – 3 months…
What was the outcome of ECM? – Preferred way is to regenerate. That’s the preference.
Robin’s opinion is based on the circumstances and the use of your best judgement. Marilyn says it is a problem if you serve out of state.

Example: When the notice was served in Oregon, and the order was not ready
Servin a notice: notice was sent out to WA, then after 60 days FT was updated. It was not a valid order because we didn’t wait 60 days.
If the FT address.
Kris had issues where multiple forms were generated... When the notice got served and hadn’t been recalculated. .. It was not coded.
9-275 when you generate another one to go to a different address, potential for errors increase.
Pam explains from CSU perspective: A certified mail numbers….it’s hard, if you don’t regenerate, we cannot enter a cert number.
If you just reprint… it’s on the CC, We don’t have the
…show more content…
Kathy is not really sure what she is looking for.

If there is something in Vancouver that we can utilize her for Lean Process Training, and if there is a need, then we should take advantage and utilize.

Pam says there is a share point site for the people who were in the class. It gave a link to lean as a recommendation for projects.
Payments at the front counter – in Seattle FO there was an issue, and then the issue was resolved.
Joel: UM case load, can we do something with Kathryn Rhodes and Heather Manu that could help determine what could be the proper level?
UM process is run by Tammy Cleveland.
Brandon says if the management doesn’t come up with the project, then Marlowe will come up with her own project.
Debbie: Code Red before… when you dump the cases put it in a separate caseload within your team…. Some team members ran their work efficient and don’t have past due.
Could you still isolate the cases and still use the same RSEO number… so the performance % doesn’t go down. It improves the individual stats but not the team stats.
Robin says eventually the stats can be improved if the team is having success.

The training was worth; there are other things to

Related Documents

  • Decent Essays

    Flooring Experience

    • 908 Words
    • 4 Pages

    This whole process should have been done sooner. I understand that Chris put his two weeks’ notice in, which probably means that you guys will not complete this process, but, maybe give us a 30 day notice to vacate the unit. Hopefully, you will at least give us the option to sign a lease, since we are still working adults, or give us enough time to find another place. I asked the president of my company for guidance since I was lost about all of this. This is when I told Jessica to not talk to me about this matter anymore.…

    • 908 Words
    • 4 Pages
    Decent Essays
  • Decent Essays

    I thought I had it in the bag, but I ended up failing. I was crushed and worried about losing my certifications and not being able to become an IT professional. I had to reschedule the test on the last day before my other two certifications expired. This only gave me one week to study and retake the test. Needless to say I was sweating bullets and deeply concerned about not being able to succeed.…

    • 739 Words
    • 3 Pages
    Decent Essays
  • Decent Essays

    As I stated in my current performance management challenge for Personal Assignment #1, we are not meeting completion goals for appraisals where I work. We have established metrics for performance appraisals as part of our corporate objectives and ISO requirements. I report these out every two months. There are certain members of leadership who repeatedly miss review deadlines without consequences. A few years ago, merit increases were withheld for managers until their direct report reviews were completed, and increases were not retroactive.…

    • 733 Words
    • 3 Pages
    Decent Essays
  • Decent Essays

    Case Study: Bridge Meeting

    • 1071 Words
    • 4 Pages

    Printers – Lea is waiting for quotes. Ryneveld instructed Lea to inform Minolta that they can cancel their quote, this is due to the delay in their response time (2 weeks). c. EDC Jaco reported that: 1. Admin / DC recoveries less than last…

    • 1071 Words
    • 4 Pages
    Decent Essays
  • Decent Essays

    Northeby Case Summary

    • 761 Words
    • 4 Pages

    This was 10 days after the purchase date, Tom still had four more days to return the paintings. Instead of returning the paintings Tom made the decision to present the pieces in his art gallery on April 15th. This was two months after he discovered the paintings were not authentic, which shows he was trying to reap the benefit of the contract before he tried to return the paintings for more than the purchase price. Tom was negligent as he failed to address the issue with the unauthentic paintings at the time it occurred like a reasonable person would have. Tom will argue that there was misrepresentation as he was not informed of the return policy.…

    • 761 Words
    • 4 Pages
    Decent Essays
  • Decent Essays

    When he got there he discovered that the router password he had in his files wasn't right. He had to call back to our office to see if anyone knew what was going on. Turns out Jeff had replaced the router three months ago. Jeff had a record of its configuration, but Ben essentially wasted most of an hour learning what Jeff already knew. Peter: Ouch.…

    • 1971 Words
    • 8 Pages
    Decent Essays
  • Decent Essays

    For example, in the login step, username and password were not specified in the scenario. This leads us to the first interface issue that we encountered. The first interface issue we encountered during our walkthrough was the inability to know whether we had logged in correctly as we were given no indication of which user was logged in. We encountered this on the first step of the walkthrough when we asked the question “Will the user understand the…

    • 1479 Words
    • 6 Pages
    Decent Essays
  • Decent Essays

    There are numerous resources involved in this issue and all have bearing on the outcome. First, the physical resources, the nurses are limited and there will be fewer within eighteen months’ time. Over the last two years, contract nurses have been contracted to fill shortages on two occasions. Previously, these contract nurses were for short temporary durations. A contract nurse will be coming to the community for a three month term, but presently there is no nurse expected to fill that vacancy.…

    • 1255 Words
    • 6 Pages
    Decent Essays
  • Decent Essays

    You could be sanctioned for some really dumb things like, not showing up for an appointment, not reporting a schedule change in your job, not placing your child in daycare, and quitting/getting fired from your job. There is also a 5-year limit throughout your entire life. So once someone has been on TANF for 5 years, they were no longer able to receive any aid from them again unless they filed some type of extension. This limit also remains active while recipients are…

    • 1780 Words
    • 7 Pages
    Decent Essays
  • Decent Essays

    Refugees In America

    • 1224 Words
    • 5 Pages

    There are actually 2 different process for them to go through before entering the USA. The process to accept a refugee takes from 18 months to 2 years, it can even be longer. Christopher Boain, United States high commission for refugees gave some facts during an interview. “If at any stage in the process there is even a slightest shadow of a doubt or slightest whisper of suspicion, they are removed from the process. That is it.” () The process is placed to help the refugees, if American is to scared to help them and let them come in then how will the refugees ever be safe?…

    • 1224 Words
    • 5 Pages
    Decent Essays