During evaluation of performance in radiology the most often method employed is that of providing feedback, including “360 degree feedback” based on previous actions. The focus of feedback most often is leaning towards what’s is not going well. Consiquently, Feedback is often dreaded by the subject who may see it as inflexibility and with a critical connotation of “one has not done well enough”! Feedback if unilateral, it does not allow for reciprocal participation by the recipient with the end result of a defensive stance.
Over time, negative feedback contributes to rising friction and lack of camaraderie in the work place, as well as internalized lack of self-worth. Given the performance demands of radiology this can have a grave impact …show more content…
A future, “pat on the back” so to speak, provides insight into positive qualities, ones you possess and those you can improve upon further.
Feedforward is a process in which the participant asks their colleague, leader or junior trainee actively for a couple of specific ways in which they can improve in order to have a greater impact/added value to the organization or department. Unlike feedback in which the the person being evaluated feels cornered and defiant, feedforward puts the participant in the controlling position of soliciting this advice from the recipient. Just as defensive emotions are triggered while receiving feedback the non-defensive and open minided feelings can dominate when receiving feedforward.
Marshall Goldsmith’s golden rules of Feedforward:
1. Identifying a behavior which if changed can cause a positive change in the future. Example: I want to be more patient andf helpful with clinician telephone calls even when I am stressed or, I need to slow down while looking at cases and remember the sick patient behing these images and …show more content…
Ask this person for two suggestions that you could use in the future that would help you achieve the behavioral goal you’ve described. (If you know the person, Goldsmith notes that “the only ground rule is that there can be no mention of the past.”) The person then offers their two ideas.
4. Listen carefully to the suggestions and take notes if you wish. The final rule is that you must not comment in any way other than to say “Thank you.” Repeat the process with other people until you have all the suggestions you want or need or until the ideas begin to repeat.
Eventually some feedback for the feedforward may be solicited from the recipient but it will be at their pace and at request.
An example of feedforward in Radiology would be a faculty member asking for feedforward from a colleague for two areas of personal improvement.
Hi Jim. Do you have two suggestions for me to improve as an academic radiologist?
Tom answers: Here’s how you can improve your teaching score. One way is to come in and first thing in the morning, show 3 unknown cases to the residents, a 10-15 minute exercise, this will really stick in the residents minds and also make you a better
Over time, negative feedback contributes to rising friction and lack of camaraderie in the work place, as well as internalized lack of self-worth. Given the performance demands of radiology this can have a grave impact …show more content…
A future, “pat on the back” so to speak, provides insight into positive qualities, ones you possess and those you can improve upon further.
Feedforward is a process in which the participant asks their colleague, leader or junior trainee actively for a couple of specific ways in which they can improve in order to have a greater impact/added value to the organization or department. Unlike feedback in which the the person being evaluated feels cornered and defiant, feedforward puts the participant in the controlling position of soliciting this advice from the recipient. Just as defensive emotions are triggered while receiving feedback the non-defensive and open minided feelings can dominate when receiving feedforward.
Marshall Goldsmith’s golden rules of Feedforward:
1. Identifying a behavior which if changed can cause a positive change in the future. Example: I want to be more patient andf helpful with clinician telephone calls even when I am stressed or, I need to slow down while looking at cases and remember the sick patient behing these images and …show more content…
Ask this person for two suggestions that you could use in the future that would help you achieve the behavioral goal you’ve described. (If you know the person, Goldsmith notes that “the only ground rule is that there can be no mention of the past.”) The person then offers their two ideas.
4. Listen carefully to the suggestions and take notes if you wish. The final rule is that you must not comment in any way other than to say “Thank you.” Repeat the process with other people until you have all the suggestions you want or need or until the ideas begin to repeat.
Eventually some feedback for the feedforward may be solicited from the recipient but it will be at their pace and at request.
An example of feedforward in Radiology would be a faculty member asking for feedforward from a colleague for two areas of personal improvement.
Hi Jim. Do you have two suggestions for me to improve as an academic radiologist?
Tom answers: Here’s how you can improve your teaching score. One way is to come in and first thing in the morning, show 3 unknown cases to the residents, a 10-15 minute exercise, this will really stick in the residents minds and also make you a better