One of their mission is to provide care to medically deprived and vulnerable society. Mainly, homeless, underinsured, uninsured, HIV affected people and people with undocumented immigration. They are the leaders in health IT and was an early adopter of EHR. Not only did they adopt EHR, they were early adopters of patient portal and mobile technology. …show more content…
Case Study: The case study described is a part of patient and Family engagement within Meaningful Use data and Case studies.
Meaningful use is basically making use of electronic health record (EHR) technology to improve quality, safety, efficiency and reduce health disparity, they are involved in engaging the patients and family, improving care co-ordination among public and population health and maintain privacy and security of patient information. [1] The ultimate aim of meaningful use is to improve better clinical outcomes as well as population health outcomes, empower people, increase transparency and efficiency and for to have strong data on health systems.
Patient engagement as stated in the HIMSS is when patient and providers work together to improve health. [2] HIMSS further state that providers e-connect with patients and families via patient portal adoption, secure messaging, social media and other technologies which helps in increasing patient engagement.
The institute adopted the patient portal in 2007. This was done by introducing the Epic MyChart, MyHealth. The Spanish version was available in …show more content…
Patient portals are introduced with the intention to make it as an educational tool. In fact, patient portals, EHR systems and health IT systems are trying to connect information from MedlinePlus. They are also working towards having up-to-date content. They are made available at no cost and information is available in Spanish, English and has links to content in more than 40 different languages.
Key benefits of the patient portal while aligning to the meaningful use stage 2 and interoperability:
Reliability: Reliable way of getting in touch with patient when they are otherwise not reachable on phone or stable address.
Confidentiality: Allows confidential exchange of message i.e. secured than the normal phone messages.
Accessibility: Rapid availability of test in one day exception HIV screening tests. In HIV, patients are notified about the tests and asked to speak to the provider.
Alert set up for providers: Incase a patient misses out an important message, it sets an alert.
Provider-centric messaging: Direct messaging between providers and patients and no routing. Exception: referral