John Andrews had a 10:00 am appointment with Martha Gillespie. John Andrews arrived prompt for his appointment to find that Martha Gillespie was going to be late for the appointment. (Nonverbal Communication) Upon waiting 15 minutes for Martha Gillespie he had asked the secretary as Martha Gillespie’s had arrived yet. John resented this and thought that Martha Gillespie had forgotten about their appointment (Futrell, p. 128, 2013). (Nonverbal Communication) When Martha Gillespie finally arrives she says hello to John and then proceeds to talk to the secretary about a tennis game that is scheduled for that afternoon. Upon waiting another 10 minutes Martha Gillespie then invites John into her office. Has this is happening her competing salesperson
