- Knowledge brokers: knowledge brokers can be public or scientific, industry specific, or firm specific.
- Mentoring: is the process of a more experienced person advising and guiding a less experienced (and usually younger) person, typically a colleague.
- Post project reviews: or lesson learned debriefings occur either at the completion of a project or activity or at strategic points or milestones during the project.
- Story telling: uses anecdotal examples to illustrate a point and transfer knowledge.
A key strategy for knowledge management is actively managing knowledge, also known as a push strategy. Employees enter their knowledge into shared knowledge repository, such as a database. Employees seeking knowledge can search the database.
The opposite strategy, a pull strategy, is the use of experts on an ad-hoc basis. The expert provides insight to persons needing information.
Quality Systems
To improve quality in your organization:
- set clear, achievable, communicated goals for quality performance
- define and communicate quality …show more content…
Customer focused work cultures recognize that as customer relationships are vital to success, the customer is actually driving the organization. If you do not provide what the customer expects someone else will.
Statistical Process Control (SPC): SPC might aid in identifying areas for future improvement. It involves using statistical analysis to identify process variation.
Common cause variation: This is the variation that is inherit to a process or system- always present- as a result of the combinations of machines, humans, methods, technology, materials and the environment.
Special cause variation: These are the variations that occur due to special or specific circumstances which are not inherit to the process or system.
Process capability: Organisational planning procedures include design and assessment of process capability.
Planning …show more content…
The external environment is the total sum of all people and things – the entities, stakeholders or structures that will or can be affected by business operations or that affect the operation of the business.
Associated environmental considerations can include economics, people (including global communities, local communities, families and individual people), health (of both people and the planet), education and governments (legislative and regulatory bodies). All of these act upon or are acted upon by a business.
A well developed workforce development strategy assists organizations to identify the skills necessary to successfully implement and achieve the objectives of their business plans and maintain a compeditive edge. The strategy should guide workforce planning in areas such as training needs analysis, apprenticeship numbers, workforce retention programs and broader human resource management requirements. A workforce development strategy should also consider current and future economic, regulatory and social