An exit interview in which, a survey that is being processed when the customers leaves the restaurant could be used as a survey for potential respondents. Since restaurants must treat every customers with a friendly and inviting manner. All of those components make up a good customer service. An employee in the restaurant must not disturb customers while they are eating the dishes, so a short survey could be given at the same time when they are given the checks and asked to complete the feed back before they leave the restaurant. Mail or telephone approach would not work appropriately because many of the customers might feel uncomfortable and try to avoid it when they are reached. Santa Fe Grill currently does not have enough resources to
