Examples Of Nonverbal Communication In Nursing

Improved Essays
The title of this article is "Nonverbal Communication Behaviors of Internationally Educated Nurses and Patient Care." The aim of this study is to find out which nonverbal communication behaviors can be improved. Fifty-two internationally educated nurses from the United States took part in this study. Each nurse had to perform a clinical assessment on their patient and each one of these assessments was recorded. The nonverbal behaviors that were measured include "eye contact, smiling, shaking hands and etc." Each behavior had their own definition for observing purposes. The data collected shows that some of the nonverbal communication behavior should be improved in order to improve the patients ' quality of care. This study …show more content…
Six non-verbal communication skills were observed which includes eye gaze, nodding, and smiling. The study was done by videotaping the nurse-elderly interactions in which the camera focuses on only the nurse and the patient. Forty-seven nurses and one hundred and nine patients took part in this study, accounting for one hundred eighty-one recorded interactions. The study found that forty-one percent of the observation time, the nurse was looking directly at the patient. In most of the encounters the nurse can be seen smiling and nodding. Nurses were observed using instrumental touch more than affective touch. Instrumental touch is basically physical contact with the patient in order to perform a task. Affective touch is physical contact that does not involve performing a task. The study shows that nurses, who show more nonverbal behavior, build a closer relationship with the patients. At the end, the article talks about some future questions like the patient’s opinion on their encounter with the

Related Documents

  • Improved Essays

    This suggests that the nurse’s role in assessing a patient requires the ability to communicate verbally and nonverbally as to ensure comprehensive assessment. Egan’s (1986) theory of ‘SOLER’, was applied which involved nonverbal communication to create a relaxed atmosphere through open body language (Stickley, 2011). Joy cooperated as she was smiling and interacting well with the assessing nurse. According to Sully and Dallas (2010) questioning methods are crucial for gathering information, however these questions must be aimed to suit the patient’s understanding. Similarly, Hussey (2011) suggests that open-ended questions are crucial to identifying key information.…

    • 584 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    It is important that nurses are skilled in the art of interpersonal communication. Skill refers to the ability to apply the appropriate behavior in the given context. These skills include being able to encourage patients to communicate, knowing how to pose questions, responding to the replies and giving information. Effective interpersonal communication does not always occur naturally, nor it is easily acquired. Communication has been recognized as a clinical skill that, like all other clinical skills, should be formally taught and developed (Duffy 1998).…

    • 242 Words
    • 1 Pages
    Improved Essays
  • Improved Essays

    Non-Verbal Communication

    • 724 Words
    • 3 Pages

    By providing relevant training to employees. Using simple and clear words. Jargons should be avoided. Reduce or eliminate any noise level. Listen attentively and as carefully as you can.…

    • 724 Words
    • 3 Pages
    Improved Essays
  • Decent Essays

    Candy's Observation

    • 122 Words
    • 1 Pages

    Being self-aware of both you and your patient’s verbal and non-verbal cues will help break down the patient-practitioner communication…

    • 122 Words
    • 1 Pages
    Decent Essays
  • Decent Essays

    Vera demonstrates appropriate nonverbal communication skills with the clinician; which includes: appropriate eye contact, socially modulated gaze and appropriate facial expressions. She is able to produce and respond to questions and communicative prompts set forth by the clinician. Vera’s attention span, sitting behavior and compliance are good in the individual sessions. She can sustain attention for an appropriate amount of time as the work demands. However, she sometimes avoids the task by looking away, a verbal reminder or other prompts is often required to facilitate work flow.…

    • 264 Words
    • 2 Pages
    Decent Essays
  • Superior Essays

    Effective Communication with Terminal Pediatric Clients Kaye T.L. Berg University of Alaska, Anchorage Effective Communication with Terminal Pediatric Clients One of the most challenging aspects of nursing is providing end-of-life care for clients. These clients may require extensive medical interventions to promote their comfort, however supporting their psychosocial needs also plays a critical role in nursing management. Although communication is taught to nursing students, further efforts are needed to provide future nurses with the skills to effectively communicate with all of their clients. When caring for terminal pediatric clients, nurses need to understand what factors shape a child’s concept of death, how to create opportunities for clients to discuss his/her feelings, different techniques for exploring a client’s feelings, and how to incorporate the family into the process of communication.…

    • 1122 Words
    • 5 Pages
    Superior Essays
  • Improved Essays

    Also, the listener should provide feedback to let the speaker know he/ she is paying attention and is there to comfort the speaker. Often when communicating, nonverbal signals are used. Nonverbal communication/ body language uses facial expressions, gestures, eye contact, posture, tone of voice, and even muscle tension and breathing to express feelings or emotions.…

    • 509 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    The settings for all three of these observations were the same; they took place at Dos Gringos. I found myself at this location, because I was invited by an old high school friend. This was my first official bar attending experience since I have turned twenty-one. The plan was after work to meet up with my friend who was going to already be there with a group of her friends. I know generally a bar is not a conventional setting to write about in a scholarly paper.…

    • 597 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Effective practice in health and care settings Communication is a basic human right and the exchange of information by which messages are sent and understood by individuals or groups of people. There are different types of communication such as one to one communication, written communication and group communication. These can be formal or informal for example: in a health and social care setting it would involve formal communication. Effective communication can either be verbal or non-verbal. Non-verbal communication refers to the messages that we send without using words for example: facial expressions and body language.…

    • 1630 Words
    • 7 Pages
    Improved Essays
  • Great Essays

    As a result, it is very difficult for nurses from such cultures to speak up if they see something wrong. In cultures such as these, nurses may communicate their concern in very indirect ways. Culture barriers can also hinder nonverbal communication. For example, some cultures ascribe specific meaning to eye contact, certain facial expressions, touch, tone of voice, and nods of the head. Issues around gender differences in communication styles, values, and expectations are common in all workplace situations.…

    • 1558 Words
    • 7 Pages
    Great Essays
  • Decent Essays

    Rationale: Observing nonverbal cues are an essential part of nursing care because sometimes the patient won’t express what’s on their mind. One way to gauge how a person is feeling is by how they express themselves in a physical way. Observing nonverbal cues helps the nurse to ask appropriate questions to try to get the resident to be verbally expressive about the…

    • 352 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    It helps the resident know he or she can trust the aides and it creates a comfortable atmosphere for the resident to open up. Maintaining proper eye contact forms a sense of interest in communicating with the residents. Eye contact at appropriate levels also expresses compassion and understanding to the individual’s desires and wishes (Caris-Verhallen, De-Gruijter, Kerkstra, & Bensing, 1999). Using this form of nonverbal communication helps to understand the resident on a different level, which is not accomplished with verbal communication.…

    • 2074 Words
    • 9 Pages
    Improved Essays
  • Superior Essays

    There are five forms of interpersonal interaction; tone of voice, body language, space/proximity, gestures and eye contact. The use of each of these creates effective communication within health and social care settings, e.g. a care home, when used correctly. Body language when listening to and advising a service user in a care home as a counsellor is important. One should sit in the SOLER position in order for the client to feel relaxed and respected. This would happen as the SOLER position is an effective way of showing interest in the other person within the conversation.…

    • 1752 Words
    • 8 Pages
    Superior Essays
  • Great Essays

    In many healthcare settings, different healthcare professionals tend to come together to treat patients. This is especially true for those needing preventative measures to avoid injuries, or to rehabilitate after an injury has occurred. For example, someone who has suffered a shoulder injury at work might go to the doctor’s office where they see a nurse, and their physician, who then refers them to a physical therapist (PT). For any healthcare setting with different professionals working together, it is extremely important that communication between all parties involved are kept open, and there should be a common understanding to have the patient’s needs in their best interest. Communication, both verbal and non-verbal, is essential in a group…

    • 1902 Words
    • 8 Pages
    Great Essays
  • Superior Essays

    Importance Of Communication In Nursing

    • 1200 Words
    • 5 Pages
    • 3 Works Cited

    T. Jasmine (2009) discuses two important aspects of therapeutic communication- listening and exploring. Listening as a therapeutic communication technique demonstrates that the nurse is genuinely interested in the patient. When listening to a patient the nurse and nursing student needs to be aware of how their body actions are being portrayed. Posture, facial expressions, and eye contact can be perceived in a positive or negative way to the patient (para. 12). One of the viewpoints on listening mentioned in the journal is a reference from Stickley and Freshwater (2006) discussing how listening is something that the nurse needs to realize within themselves in order to improve communication skills: “listening to oneself and being constantly aware of ones own thoughts and feelings, posture and actions is vital in improving ones skills of listening to others” (Jasmine, 2009, para.…

    • 1200 Words
    • 5 Pages
    • 3 Works Cited
    Superior Essays

Related Topics