I personally don’t have a problem with an arbitration clause per say, I am mindful when a company tries to belittle the consumer by flexing their corporate muscle.
1. The problem arises when everyone is having the same issues or problems with the company and nothing can be done to find a solution to fix the problem without looking for a loophole. As in the Federal Communications Commission with AT&T, people couldn’t get around the arbitration clause, so they banned together to file complaints with the FCC to make the change. Everything depends on the scenario and what is right to resolve the situation. It is the public’s interest that companies do not become too big, like becoming a monopoly to price gauge the consumer.
2. These arbitration
1. The problem arises when everyone is having the same issues or problems with the company and nothing can be done to find a solution to fix the problem without looking for a loophole. As in the Federal Communications Commission with AT&T, people couldn’t get around the arbitration clause, so they banned together to file complaints with the FCC to make the change. Everything depends on the scenario and what is right to resolve the situation. It is the public’s interest that companies do not become too big, like becoming a monopoly to price gauge the consumer.
2. These arbitration