Employee Engagement In The Workplace: A Case Study

Improved Essays
Introduction
Employee engagement is a workplace tactic that brings about the ideal conditions for all associates of an organization to: excel each day, commit to their companies’ goals, and be driven to contribute to the organization’s success. Employee engagement can be measured and can vary from poor to great. Nurturing employee engagement in the workplace can also deepen communication between members of an organization and increase the overall productivity. The purpose of this study is to establish whether there is a relationship between employee engagement and employee satisfaction.
Problem Statement
Employee satisfaction and employee engagement are similar ideas that are significant to organizations who want to preserve their employees’
…show more content…
The author further suggests that the solution lies in establishing a workplace setting that sustains employee job satisfaction, and also motivates individuals in the direction of outstanding performance. Furthermore, the author describes a five-step process known as the “PRIDE” system. The process involves the following actions: provide a positive working environment, reward and recognition, involve and increase employee engagement, develop the skills and potential of your workforce, evaluate and measure job satisfaction. The overall purpose of this process is intended to help improve satisfaction and engagement within an …show more content…
When an employee is engaged in the workplace this means that they are genuinely involved and devoted to their role within the company. Ultimately, employee satisfaction is the basis upon which employee engagement can develop and flourish. Black (2014), indicates that the p-value “defines the smallest value of alpha for which the null hypothesis can be rejected” (p. 312). When we carry out a statistics test, we are testing the hypothesis that the groups are the same (the null hypothesis). If it is determined that there is a p value of 0.05 or lower, than the null hypothesis is rejected and the alternate hypothesis is accepted. Likewise, if the p value is higher than 0.05, the null hypothesis should be accepted and the two groups should be measured to be the

Related Documents

  • Improved Essays

    The role accountability plays in ensuring the consistent delivery of quality care are: - It measures and hold people accountable for the action performed and encourage self-leadership and teamwork in order to achieve a desired goal. When an employee knows that he/she is accountable for the health quality care, then there is less finger pointing and instead each employee helps, encourage and work together. - It involves everyone in the organization to create and sustain quality care, which becomes a culture that drives quality. This in turn will cause behavior modification and increase in organizational citizenship. Leaders are to set an example, if they are not accountable to the mission, values and goals of the organization…

    • 925 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Therefore, a highly engaged employee provides a high quality of care to their patients. Moreover, employee engagement can be reflected through the patient through their satisfaction and their likeliness to recommend. Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores…

    • 564 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    3. Notes A few questions proved to measure the difference between engaged employees and those that are not engaged. They measure the core of a strong workplace. 1.…

    • 2973 Words
    • 12 Pages
    Improved Essays
  • Decent Essays

    With more satisfied employees and more satisfied patients, an organization can most likely look forward to repeat visits by patients and anticipate the power of positive, word-of-mouth reviews. What staff and personal are experiencing in the organization is what matters and needs to be focused on: the culture. Saks (2006) was one of the first to note the important distinction between job engagement and organizational engagement. Saks determined that perceived organizational support predicts both job and organization engagement.…

    • 197 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    The first thirty days of the employee engagement plan will be dedicated to a fact finding. The process will focus on three key aspects (1) identifying the reasons as to why there is law employee engagement in the organization (2) seek employee suggestions on strategies that can be done to improve employee engagement (3) develop an employee engagement strategy that incorporates employee ideas. In…

    • 708 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Work engagement is a solution to improve the overall functioning of organizations and individuals within…

    • 954 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Service Excellence

    • 1198 Words
    • 5 Pages

    The one point they all agree on is that a happy workforce means increased customer satisfaction. quality, safety, productivity, etc (Hess, 2013). The creation of a happy workforce however is not easy. Employee engagement, as defined in “Carrots and Sticks Don’t Work”, is a heightened emotional and intellectual connection that an employee has for his/her job, organization, manager, and co-workers (Marciano, 2010). This definition emphasizes the four areas that affect employees that, if not handled correctly, can turn an organization into a toxic environment.…

    • 1198 Words
    • 5 Pages
    Great Essays
  • Improved Essays

    There are two schools of thought regarding work engagement. First is the one advocated by Maslach and Leiter (1997) and it assumes that there is range between burnout and engagement as two opposite poles. The second school of thought operationalizes engagement in its own right as the positive contrast of burnout. According to this approach, work engagement is defined as a positive, fulfilling, work-related state of mind that is categorized by vigor, dedication, and absorption.…

    • 150 Words
    • 1 Pages
    Improved Essays
  • Improved Essays

    Bhuvanaiah & Raya (2015), believe that employee engagement is a powerful tool in retaining employees, reducing absenteeism and increasing productivity, profitability and customer loyalty. For that reason alone, it would be important for the company to develop its employees and make them the best, most engaged employees…

    • 687 Words
    • 3 Pages
    Improved Essays
  • Superior Essays

    Employee engagement leads to higher quality of care, increased job satisfaction, increased patient satisfaction, increased production, increased commitment to the organization, and a positive work environment (Patrick & Mukherjee, 2018; Roussel, Harris, & Thomas, 2016; Uhl-Bien, Osborn, & Schermerhorn, 2014, White & Griffith, 2016). An important factor leading towards employee engagement is being a servant leader who instills the importance of accountability, innovation, and listening (Roussel, Harris, & Thomas, 2016; White & Griffith, 2016). In the healthcare industry everyone needs to be valued as each individual plays an important role to lead the organization towards their mission (Roussel, Harris, & Thomas, 2016). This paper is going…

    • 1865 Words
    • 8 Pages
    Superior Essays
  • Improved Essays

    What are two employee engagement problems? how can we fix them? what keeps you engage at work? 1-Cynicism while management and employees are cynical on the subject of engagement, it could obstacle to engagement . Cynicism is pervasive in cutting-edge existence.…

    • 429 Words
    • 2 Pages
    Improved Essays
  • Decent Essays

    Disengaged Level

    • 281 Words
    • 2 Pages

    Employee engagement which is one of the more important parts of the employment process, is also one that can be very complex and inconstant. There is three levels of engagement which engaged, not engaged, and the disengaged. (Bhuvanaiah, T., & Raya, R. P. 2015) Engaged employees are passionate, put forth a great effort, and are the organizations most desirable employees because they consistently show innovation and commitment. (Bhuvanaiah, T., & Raya, R. P. 2015)…

    • 281 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    Perrin (2003), also defined engagement as the ‘employee willingness and ability to contribute to company success, through putting extra time, brain power and energy to their work’. According to Shuck and Wollard (2010), employee engagement is “an individual employee’s cognitive, emotional, and behavioral state directed toward desired organizational outcomes”. The willingness on the part of employees to go to the extra mile than what they ever did before can be termed as engagement, in terms of business demands and client demands. This cannot be achieved alone, it works hand in hand with motivation, so these are the major dilemma faced by many managers and leaders today. How to continuously engage their employees to give the best out for the…

    • 716 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    In today’s ever-increasing volatile world, the crisis can hit a company from any industry without a prior intimation. In the Freshfields Bruckhaus Deringer LLP report, 50% of communications advisers surveyed, believe that organizations are not adequately prepared to handle a crisis (Freshfields 2013). This is because most of the companies prioritize their public image and direct all communication efforts externally in the situation of a crisis. Corporate executives, employees, board of directors, and vendors are amongst the top 9 recommended audiences to target during a crisis (Bernstein, J; Bernstein, E, 2015). However, companies tend to ignore that employees are equally important stakeholder group and efficient internal employee communication…

    • 1061 Words
    • 5 Pages
    Improved Essays
  • Superior Essays

    McDonalds Case Study “Employee engagement is a workplace approach resulting in the right conditions for all members of the organization to give their best each day, committed to their organizations’ goals and values, motivated to contribute to organizational success, with an enhanced sense of their own well-being. Employee engagement is based on trust, integrity, two-way commitment and communication between the organization and its members("Engage for Success," n.d.).” The McResources Line is intended to offer practical solutions to numerous of life’s problems and challenges. According to their website, the McResourse line is strictly for employees and their immediate family members.…

    • 1325 Words
    • 6 Pages
    Superior Essays