Etiquette And Business Protocol Case Study

Improved Essays
Activity: Etiquette and Business Protocol

1. What is the importance to practice Etiquette and Protocol into the business world?
Etiquette and Protocol are very important factors in determining the success or failure of a person or a business. Etiquette in general is a set of norms and conventions governing social behavior; also is the way a person presents himself to others. Protocol refers to the code of conduct or behavior prescribed for government and international officials. These codes and sets of conventions and manners are recognized as acceptable and required in societal and business relations.
2. What is the most important thing you should have in mind when you introduce someone?
The basic protocol of introductions calls for introducing
…show more content…
It is a form of recognition for a positive fact. It is a way of recognizing that what has been done is something pleasant for others. It can be a simple gesture, a word or a way to give more acknowledgments to other people. But it should always be measured and not exaggerated so that it does not lose its purpose.

5. According to Cynthia, where should the beverages be placed?

The cups are placed in the upper right corner, arranged from the outside to the inside. First (to the far right) the glass of white wine, then the one of red wine and finally the one of water.
The ideal is to put the champagne glass up, in the middle of the glasses, forming a sort of triangle; In case you do not eat with champagne, you will approach the glass when serving.
Drinks: Bottles, jugs, ice buckets, bakeries, oilers or wine-makers should not be placed on the table under any circumstances. If service personnel are not available, these items may be placed on an auxiliary table available to the homeowner, or a gentleman in his place, who will be responsible for serving the drinks.

6. Should a glass of white wine be held by the stem?

According to Wikipedia: The young white wines dry, will be taken fresh, but not very cold, between 7 and 10 º C to enjoy its fruit
…show more content…
Why are complaining and criticizing considered bad manners?

The cultural acceptance, using etiquette and well manners daily is essential to being seen as a polite, friendly person. Instead criticism is dangerous, because it wounds a person’s precious pride, hurts his sense of importance, and arouses resentment. Therefore it is considered impolite, and to have bad manners when to complain and criticize others.

8. Describe how to politely interrupt someone in a conversation

I have to excuse me before interrupt someone at his (her) conversation, one of the following phrases I could use:
I'm sorry to interrupt, but...
Before we move on to the next point, may I add...?
Sorry, I didn't catch that, is it possible to repeat the last point..
Excuse me (name), may I add to that...?
Do you mind if I jump in here?
Pardon me...
I don't mean to intrude..
While that is an important point, it's also important to add.

9. What is the right way to hand out your business card?

I politely accept the other person’s business card, without handing mine. While I listen the other person in what says, I break eye contact and look at the business card; interested in what the person says me, of course. As long as I make sure that person will value and will well receive my business card, then I give my card to him

Related Documents

  • Decent Essays

    Archeologists know that wine came from the ‘beer’ of the Mountains to Greece. There was the discovery of vines in Greece that could have been used to make wine. Assyria Greek influenced Western civilization by introducing them to Science, Politics, Law, and Philosophy. Greeks judged by what kind of wine one drank and how aged it was.…

    • 243 Words
    • 1 Pages
    Decent Essays
  • Decent Essays

    Shipmates Benefits

    • 150 Words
    • 1 Pages

    Shipmates Sports Bar is located in Cerritos, California. It's the only dedicated sports bar in the area, and it makes for an appealing atmosphere to go and celebrate a favorite team on the big screen. Different games can be viewed on the multitude of TV's around the bar and restaurant areas, depending on what different guests have come to watch. A large projector is brought out for more significant sporting events and games like the soccer World Cup or the Superbowl. Sports memorabilia lines all the space on the walls to add to the cool vibes at Shipmates.…

    • 150 Words
    • 1 Pages
    Decent Essays
  • Great Essays

    The Sun Also Rises Summary

    • 1520 Words
    • 7 Pages

    The article that I have read is “Don’t Get Drunk, Jake”: Drinking, Drunkenness, and Sobriety in The Sun Also Rises by Donald A. Daiker. This article is mainly about claiming that Jake is not drunk as the whole meaning of the novel is seems that Jake wants to achieve his sobriety rather than to get drunk. He also proves that Jake is trying to achieve sobriety in his life based on the amount of alcohol that he had consumed, his drunkenness level and also his intention of consuming alcohol is more towards getting a state of composure in his life instead of just to get drunk without any intention. In my opinion, I agree with the writer statement about Jake didn’t gets drunk because he wants to achieve his sobriety after he has experienced a bad…

    • 1520 Words
    • 7 Pages
    Great Essays
  • Great Essays

    How many times a day do we let small, irrelevant things get to us, causing us to complain and seem like the Debby Downer of our friend group? I for one will agree that I have a problem with complaining about things that don’t even matter really. I complained so much, I never really noticed I was doing it. P.M Forni is an Italian award-winning professor at John Hopkins University and a graduate of the University of Pavia. One of his biggest achievements is his book Choosing Civility: The Twenty-Five Rules of Considerate Conduct, which has been translated into German and Italian, and influenced millions across the globe (JHU Forni’s Background).…

    • 1943 Words
    • 8 Pages
    Great Essays
  • Decent Essays

    Wine Misconceptions

    • 353 Words
    • 2 Pages

    Wines are good with food, or is this a misconception? People like tasty dishes and compliments used with these dishes. Wines are one of the favorite supplements. There are different types of wines with different tastes and sweetness. People think that there are specific wines that are used with specific foods.…

    • 353 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    External Analysis While there are many similarities between large beer producers and smaller craft breweries, the content of this report will focus attention solely on the craft brewing market. Within the topics below, I will give an overview of external factors that have an impact on the Boston Beer Company. Economy In 2012, the craft brewing industry as a whole earned $10 billion in revenue; and increase of 32% over the previous year (Goddard, 2016). By 2014, the volume share for craft brewers market grew to 11% out of the entire beer market (Berman, 2015).…

    • 781 Words
    • 4 Pages
    Improved Essays
  • Decent Essays

    Principles of relation building with children, young people and adults is the same. Building up a good relation is not quick. There are certain factors which helps it to develop. Communicating effectively helps to develop a good relation with children.…

    • 393 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    Cunning Folk Magic

    • 1091 Words
    • 5 Pages

    Funny how things go sometimes , what was once used against witches of time are now used (BY) witches of this time .. there is archaeological evidence for a variety of Early man that they made charms and spells designed to ward off malevolent witchcraft. "The ritual of superstition was recognized and very potential for study", these studies provides an overview of pre-christian periods , whereas the cunning folk used these practises . Even in Paganism , witches were considered evil , even by the folk magic practitioner . first a brief explanation of Cunning folk , they were called many different names depending on the tradition and country of origin were the folk healers, magicians, wise ones , practitioners of folk medicine, folk magic, astrology,…

    • 1091 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    The late and great George Washington is one of America’s greatest heroes. He was not only a great leader, but a great person as well. It seems that every person in the United States knows everything about Washington, however one thing many do not know is his “ Rules Of Civility and Decent Behavior. ” This is a list composed by Washington himself of one hundred and ten rules that are used as etiquette today. Three of the rules that I can relate most to my life are : do not express joy in front of someone in pain, always submit your judgment to others in modesty, and lastly, while you are talking don’t point your finger at them.…

    • 569 Words
    • 3 Pages
    Improved Essays
  • Great Essays

    Standard 3 4 ppm .3232 Standard 4 5 ppm .4124 Standard 5 8 ppm .6053…

    • 1251 Words
    • 6 Pages
    Great Essays
  • Improved Essays

    An ongoing issue in the U.S. today is whether the drinking age should be lowered from 21 to 18. The National Minimum Drinking Age Act was passed by Congress back in 1984 that required states to raise the ability to possess and purchase alcohol from age 18 to age 21. The question is whether or not Congress made a mistake by passing this Act. Although there are some excellent points arguing against a lower drinking age, there are far more reasons to allow 18-year-olds to legally purchase alcohol.…

    • 745 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Rogerian Argument Hot toddy with a little whiskey is used for cold remedy for generation. Many people have a night cap drink for bed to help some rest easier; night cap is usually made with some type of alcohol beverage. When catholic have mass they take sacramental wines.…

    • 749 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    You may ask yourself, how much does building a wine cellar cost? You need to contemplate the environment, the temperatures, as well as the wine. It’s a lot to look at when all you needed was a place to stash some wine, right? No matter what your budget is, you may create a special room, area, or perhaps a nook that can enrich your own interest for as well as enjoyment of wine.…

    • 394 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    In the play jacob’s wake by Michael Cook a major focus is on the kitchen of the house. Culturally in newfoundland the kitchen is the hub of the household. A majority of the time it was the only place in the house where there was heat was thus becoming a congregating ground. The symbol of the newfoundland kitchen ties the newfoundland family together. The kitchen not only ties the family together in a symbolic way, but also in a physical way, being the kitchen is one of the only warm places in the house thus naturally becoming the hub of family happenings.…

    • 537 Words
    • 3 Pages
    Improved Essays