Ethnocentrism In The Workplace

Great Essays
Singapore is a multi-ethnic society with Chinese around 77%, Indian around 6%, Malay around 15% and expatriates around 2%. Business in Singapore is formal and strict rules of protocol are generally observed. The group (company or department) is viewed as more important than the individual. People observe a strict chain of command, which comes with expectations on both sides. In order to keep others from losing face, much communication will be non-verbal and you must closely watch the facial expressions and body language of people you work with. In Singapore, as in other hierarchical societies, managers may take a somewhat paternalistic attitude to their employees. They may demonstrate a concern for employees that goes beyond the workplace and …show more content…
Ethnocentrism is the presumption that the way of life of one's own gathering is correct, good and judicious, and that different societies are substandard. Since ethnocentrism is frequently an oblivious conduct, it is justifiably hard to avert ahead of time. At the point when gone up against with an alternate culture, people judge it with reference to their own principles, and make no endeavor to assess the new culture from the host nation's perspective. Such a conduct is likewise portrayed by specific listening and esteem judgment, seriously affecting the nature of the correspondence. Most people have the propensity to pursue ethnocentrism. Americans, Japanese, Chinese, Germans, French, Scandinavians, and Russians are more prone to ethnocentrism than other cultures . when compared to other Asians, Latin Americans, British, Australians, Africans and Indians.It is easy to say that ethnocentrism only affects the bigoted or those ignorant of other cultures, and so is unlikely to be a major factor in one's own business communication. Yet difficulties due to a misunderstanding of elements in cross-cultural communication may affect even enlightened people. For example, an American company will have difficulties entering a foreign country if the country is highly ethnocentric and does not look at American companies favorably. For instance, an employee may refer …show more content…
Parochial attitude refers to a person's incapability to see cultural diversity. This is exactly the reverse of ethnocentrism. Managers who are sent overseas frequently meet people who are also dressed in suits and speak their language - this prompts them to disregard all other cultural differences and make them feel that all others are "just like us". In today's business globe, most people are apt to dress similarly - in suits or other formulas and talk in English, but this does not indicate that all people have the same culture, but people often only see the surface and think that the other person shares the same cultural values. If managers fall into the trap of ignoring others' values and customs and rigidly applying an attitude of "ours is better than theirs" to foreign cultures, they'll find it difficult to compete with other organizations around the world that are seeking to understand foreign customs and market

Related Documents

  • Improved Essays

    After I finished reading the paper I had a much better understanding of how other cultures see Americans and how they see us. Which would be an example of ethnocentrism; the tendency to assume that one’s own culture and way of life represents the norm or is superior to others. Ethnocentrism…

    • 820 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    In “Body Ritual Among the Nacirema” Horace Miner argues how "attitudes toward the body" persistently effects several organisations among Nacirema culture. Basically, he described American’s ritual in his article from point of view of an outsider. According to Anthropology lectures by Dr David Murray “ritual” refers to “A set of activities or actions consistently performed by people”. Furthermore, rituals are every day routines such as going to mosque or church, following a certain diet, behaving in a particular way, and so forth. Types of behaviors and practices may be similar among a group of people but not between all others.…

    • 1071 Words
    • 5 Pages
    Improved Essays
  • Decent Essays

    Hi Tamara, I agree with your opinions about ethnocentrism and workplace inclusion. In addition to this, Buchanan (n.d.) states, ethnocentrism and workplace inclusion programs are beneficial to corporations since, they improve their business aims, profitability and progression in the business market (P.1,). When corporations introduce diverse business into their business environment it helps their employees produce improved business opinions and it also gives their employer a bigger competitive edge over their competition. Finally, Tamara how does corporate multicultural education and coaching programs aid employees with adjusting into their new…

    • 90 Words
    • 1 Pages
    Decent Essays
  • Decent Essays

    Firstly, ethnocentrism is the idea that one’s own culture is superior to others. This provides a sense of purpose and unity within a culture, but alienates those outside of it. For instance, the US often thinks it is more powerful than other countries. This allows for Americans to find common ground and be able to unite.…

    • 428 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    Video response worksheet SOCI 101 CCBC/SPRING 2016 SECTION 03/Amber Parks/MS13 a. Ethnocentrism/pg. 36 is the use of one’s own culture as a yardstick for judging the ways of other individuals or societies, generally leading to a negative evaluation of their values, norms, and behaviors. This can be observed in the video through the ways of the gang members. Each and every one of the members believes that their gang is the best and that all those who are not a part of it is scum and all those in other gangs need be eliminated. The members in MS13 take pride in being a part of this gang and boast their choice any chance they get.…

    • 1871 Words
    • 8 Pages
    Improved Essays
  • Improved Essays

    Culture is the manner in which society interacts. Every society does specific things that might seem strange to other societies. As individuals of a society we don’t analyze the “normal” tasks of our daily routines. Everyone believes their culture has the best values and norms. As stated in chapter three of You May Ask Yourself, ethnocentrism occurs when individuals view all other cultures from the perspective of their own.…

    • 615 Words
    • 3 Pages
    Improved Essays
  • Decent Essays

    Schaefer: Textual Analysis

    • 1120 Words
    • 4 Pages

    Ethnocentrism plays a major role in our reaction to and relationship with members of our culture. We view the world in our own way when we are thinking ethnocentrically. Chapters 10 and 11 also talk about more minority groups. In chapter 10, I learned about Mexican Americans and Puerto Ricans and in Chapter 11 I learned about Muslims and Arab Americans. In both chapters I learned about these specific groups and their immigrating to America.…

    • 1120 Words
    • 4 Pages
    Decent Essays
  • Decent Essays

    Migrant Worker Quiz

    • 392 Words
    • 2 Pages

    a. Migrant – a person that migrates or travels. The term also can be redefined when use in the text “Migrant Workers,” which means a person who moves place to place in order to get work, especially in the agricultural realm. I originally believed this term to be a discriminatory term for Mexicans, and not an actual term to describe farm workers. b. Pinteada- a term Victor uses for working for one dollar for each bucket.…

    • 392 Words
    • 2 Pages
    Decent Essays
  • Great Essays

    Often, people tend to look at other people’s cultural practices as being odd or out of the norm. This is a very common reaction when trying to study and understand the different cultures around the world. Many people are taught a set of beliefs and practices from a very young age that will stick with them for their whole lives and even be passed on to the generations after them. Cultural relativism is when one looks at their own culture from an outsider’s point of view and another culture from an insider’s point of view. Looking from an insider’s perspective is known as the emic perspective.…

    • 1947 Words
    • 8 Pages
    Great Essays
  • Brilliant Essays

    However, getting everyone in an organization to communicate well together can often be a difficult task to achieve. With the ever changing diversity within the workforce, people are often required to work with people who may be different than them and that may carry different views. This is why it is extremely important to build and enforce communication skills in the workplace. When two people have different outlooks, it is very common for the communication between the two to be vague or absent. In order to maintain a strong and balanced organization, all employees regardless of their differences must learn to communicate effectively with one…

    • 3352 Words
    • 14 Pages
    Brilliant Essays
  • Improved Essays

    I disagree that ethnocentrism could be an adaptive strategy for any society to take . specifically in the American society which has become a melting pot. The culture of the United States of America is primarily European, but is influenced by African,Native American, Asian, Polynesian, and Latin American cultures.(state the statistics). So with a society consists of so many cultures addressing certain issues with ethnocentrism would be a bad idea./wrong. With this cultural diversity in the American society, it is prevalent to say that ethnocentric strategy is considered being used.…

    • 197 Words
    • 1 Pages
    Improved Essays
  • Improved Essays

    Mark Marra Dr. Thurley MGT 700 10 December 2017 Ethnocentrism in Business Ethics Ethnocentrism in sociological terms is the belief in the inherent superiority of one’s own ethnic group or culture. Ethnocentrism can also be defined as the tendency one has to view outsiders or alien groups or cultures from the perspective of ones own. We see many effects of ethnocentrism in politics, business, and even our day to day lives. In the following paragraphs I am going to analyze and interpret the effects of Ethnocentrism has on businesses large and small, domestic and foreign, and the ethical dilemmas this inborn outlook can have on an individual, as well as society and organizations as a whole.…

    • 1130 Words
    • 5 Pages
    Improved Essays
  • Superior Essays

    In the last Chapter, Rachels discusses the creation of a "Satisfactory Moral Theory”, in this paper I will discuss my own creation of the Satisfactory Moral Theory. The moral theories are supposed to help us decide what are the right and wrong actions, but, not all the moral theories are perfect. We may feel that a certain conclusion to a problem is fair or unfair, but what theory do we use to make judgments?. I will start with the cultural relativism theory, to understand different cultures, There is a need to know that one community’s beliefs and practices are not usually the same as the other community. In fact, cultural relativism seems the most applicable approach to be taken on for communications purposes.…

    • 1181 Words
    • 5 Pages
    Superior Essays
  • Great Essays

    I, for one, do not believe in American ethnocentrism especially when it comes to our criminal justice system, as long as there is at least one other country that has produced better results. One example of where the American criminal justice system falls short is the rate of recidivism; based on data gathered by Latimer et al (2005), over half of all criminals who were released from incarceration went back to jail. This is compared to most Scandinavian and a few other European countries that have to deal with only a fifth to a tenth of their prisoners relapsing, this is in due to the fact that these countries have opted for higher quality restorative justice programs which focus more on rehabilitation and reintegration rather than punishment and then abandonment. Ethnocentrism does have some positive features, although debatable based on what some cultures find to be morally acceptable, like national pride which can tie a community together to overcome a difficult obstacle and common social standards which can reinforce more humane treatment towards one another. The main consequence of ethnocentrism is the potential for cultural conflicts and in-group fighting to arise from varying viewpoints, failure to empathize with one another, and communication breakdowns.…

    • 1722 Words
    • 7 Pages
    Great Essays
  • Improved Essays

    An important competence for intercultural success is to understand and accept cultural differences. Bennett’s (1986) Developmental Model of Intercultural Sensitivity (DMIS) demonstrates the stages of interpretations of cultural difference. Figure 1. DMIS (Bennett, 1986) Hammer et al. (2003) explains that the ethnocentric stages are ‘avoiding cultural difference’ and ethnorelative stages are ‘seeking cultural difference’ and accepting it.…

    • 980 Words
    • 4 Pages
    Improved Essays