Fargo is accused of unethical behavior by setting impartial sales targets for its employees. The company enforces quotes that were nearly impossible to meet which triggered unethical and fraudulent tactics. Under tremendous pressure due to impartial goals, Wells Fargo employees adopted fraudulent methods for meeting these goals. Investigation findings showed evidence of bankers opening unauthorized and unnecessary accounts, issuing unauthorized lines of credit and forging client’s signatures. This level of misconduct would normally result in poor customer service scores, however evidence showed that bankers would routinely change contact phone numbers
Fargo is accused of unethical behavior by setting impartial sales targets for its employees. The company enforces quotes that were nearly impossible to meet which triggered unethical and fraudulent tactics. Under tremendous pressure due to impartial goals, Wells Fargo employees adopted fraudulent methods for meeting these goals. Investigation findings showed evidence of bankers opening unauthorized and unnecessary accounts, issuing unauthorized lines of credit and forging client’s signatures. This level of misconduct would normally result in poor customer service scores, however evidence showed that bankers would routinely change contact phone numbers