Est1 Task 2

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Q1: According to research by Community Care, they stated that lack of training is one factor that is affecting the quality of services provided for the older people. However, because of this factor, it is having a great impact on the service users. Based, on this issue, older people has being unlawfully deprived of their liberty and older adult with dementia has being treated with no empathy or consideration of their care needs Carter, R (2015).

Also, Unison mentioned that lack of investment is another big factor that is having an impact on the quality of care provided for the older people. Based on this factor affecting the quality of services, inadequate care home is also another factor. However, the CQC mentioned that 71% of care home homes need improvement in order to make a better care services for the older people Carter, R ( 2015). …show more content…
As a result of this, she added that if people who are living with dementia are not supported in the right way, this can lead to another things such as: confusion and distress Sutcliffe, A (2015). Based on George McNamara research, he said that there is a huge challenge ahead in order to make sure that workforces are provided with correct skills in order to help support older people with dementia McNamara, G (2015). However, inadequate resources are another factor that is having an impact on the quality of care provided for the older people with

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