Essay On Verbal De Escalation

shows the individual we are confident, calm, genuine, understanding, and respectful. If we accomplish this we can gain the trust of the client. We also need to admit to your own mistakes if necessary. Just because you are a great “talker” does not mean you will automatically be good at verbal de-escalation. On the other hand I have worked with plenty of people who did not talk much at all, but were great at verbal de-escalation. For example, just because you are a fast runner does not mean you will be a good athlete in all sports. You have to be shown how the “speed” can benefit you in a particular sport. In baseball for instance, being fast does not mean you will automatically be a great “base runner”. Being a naturally gifted communicator …show more content…
The trigger is the event that started or caused the escalation. Every effort should be made to recognize these triggers. However, this is not always possible. A trigger really could be anything for each individual client, but a quick example of a trigger would be a phone call or communication that brought bad news for the client. It could also be something like the client already feeling fatigued and being forced into a schedule change they are not prepared for. The trigger is not necessarily something we did or were even present for. Often, we arrive on the scene after the trigger has occurred and the escalation has started. Once the client reaches the height of escalation it becomes even more difficult for verbal de-escalation. If in a secure setting, enforcement of minor violations or rule infractions can become triggers for escalation. Enforcement of minor violations can cause escalation more than enforcement of major violations. An example of this is if two inmates were fighting. In this scenario the inmates would expect some sort or punishment for the major violation. However, if your facility has a rule that states all inmates must walk with their hands behind their back while in the “halls”, and you “write” the inmate up for this violation, this can be a trigger for escalation. Remember, we all like to think we have some options and/or a second chance. Let me give you