A juvenile correctional counselor must be able to communicate with other staff to determine disciplinary action, implement methods to deal with problem juveniles, explain reasoning for discipline, restrain out of control juveniles in a crisis, and mediate disputes. Other duties include security checks, visual examination of the facility, inspect juvenile’s rooms and premises, transmit information to other shifts, and do minor clerical work. One of the most important duty of a counselor is to recognize and respond to the needs of abused, dependent, disturbed, or neglected juveniles (Learning Path, n.d.). A juvenile correctional counselor is a line position. Line positions include those who directly create and deliver services, which fits what a juvenile correctional counselor. Since it’s a service industry, the employee delivers services to juveniles in the form of counseling. The line manager would be responsible for making sure the right services are being provided. Line staff are also held responsible for guaranteeing the quality of service and satisfaction of the juvenile (Church & Waclawski,
A juvenile correctional counselor must be able to communicate with other staff to determine disciplinary action, implement methods to deal with problem juveniles, explain reasoning for discipline, restrain out of control juveniles in a crisis, and mediate disputes. Other duties include security checks, visual examination of the facility, inspect juvenile’s rooms and premises, transmit information to other shifts, and do minor clerical work. One of the most important duty of a counselor is to recognize and respond to the needs of abused, dependent, disturbed, or neglected juveniles (Learning Path, n.d.). A juvenile correctional counselor is a line position. Line positions include those who directly create and deliver services, which fits what a juvenile correctional counselor. Since it’s a service industry, the employee delivers services to juveniles in the form of counseling. The line manager would be responsible for making sure the right services are being provided. Line staff are also held responsible for guaranteeing the quality of service and satisfaction of the juvenile (Church & Waclawski,