Escalation Policy: Pathways Industries

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Escalation Policy
Pathways Industries

Policy Overview
This policy provides guidelines for responding to misuse of Pathways Industries IT and network resources either from internal or external sources. This policy will attempt to provide contact information for reporting incidents and when to involve Pathways Industries Executive Team, and or company legal representatives.
Attacks on Pathways Industries resources could be considered as theft of intellectual property or other computer network attack. All staff members will receive regular training on acceptable use and incident handling procedures of all Pathways Industries resources. Attacks can have negative repercussions to the integrity and reputation of Pathways Industries. This policy
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If an attack necessitates collaboration with outside service providers it will be deemed an escalation priority and high severity to attempt to reach a resolution as quickly as possible.
The Network Administrator will inform the Executive Team and Pathways Industries Legal Representatives of the attack in a timely manner. The Executive Team and legal representatives will judge the seriousness of the attack. The appropriate legal action if any will the begin. In all cases, Pathways Industries will analyze the damage and seek damages from the attacker if the responsible party can be pinpointed with sufficient evidence, and there is an economical benefit recover costs involved.
In the event of attacks, either severe in nature or recurring to critical systems, where evidence cannot be attained or is lost, it may be necessary to not pursue the responsible party. In this event, all attempts will be made to repair damage and end further attacks. All information will be reported to the Executive Team, Legal representatives and Local Law Enforcement when

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