Leadership: Dana provides innovative strategies for improvement of job functions within the Error Resolution (ER) unit. She can be relied upon when facing distractions and obstacles.
Problem Solving/Judgment: Dana identifies complex problems on criminal history reporting from various law enforcement/judicial agencies as well as inquiries within the department. She gathers and assesses relevant information that should be brought to the attention of management.
Initiative: Dana provides assistance to her peers without being directed. When assignments are delegated Dana can relied upon to complete task with effectiveness and efficiency.
Liaison: Dana a positive and cooperative relationship with arresting/judicial agencies, peers, other …show more content…
She continues to share relevant information to her peers to accomplish the goals within the unit.
Goals: Dana will continue to provide innovative strategies for improvement within the ER unit. She will continue to gather relevant information that should be brought to the attention of management. Dana will continue to evaluate through any inconsistencies when analyzing criminal history records. She will continue to align herself with the DPS mission.
No deficiencies noted.
Communication: Dana communicates in an articulate manner when sharing relevant information to her peers, customers and other areas of the department. She conducts herself in a manner consistent with the DPS Courtesy policy.
Interpersonal Skills: Dana continues to establish a good rapport with arresting/judicial agencies, her peers, other areas of the department and chain of command.
Customer Service: Dana ensures that request are satisfactorily completed. She actively listens to other's without interruption.
Stress Tolerance: Dana maintains a calm demeanor when handling high and fast approaching workloads with frequent