erational efficiency with a view to exploit potential operational success (Stock and Lambert, 2000)
Supply chain performance measuring helps an organization in a number of ways. Firstly the measurements directly guide actions of operations staff hence indirectly influence performance; secondly some key measures help in keeping a firm on track in achieving its supply chain enhancement objectives; thirdly they support fact-based decision making based on outputs of performance measures against objectives; fourthly they communicate supply chain requirements for monitoring, continuous improvements and change management in companies; and lastly they motivate better supplier performance (Monczka, 2011).According to Barrow (2013) organizations …show more content…
These include; Mobile Money transfer, Voice Calls, Roaming services, Short Messaging Service (SMS), Multimedia Messaging Service (MMS) and data. The industry 's mobile money transfer service has a 27.7 million subscriptions and agent base of 126,622 supporting convenient mobile banking and indirect employment in the sector. The enactment of the Kenya Communications Act, 1998 led to liberalization of the mobile telephony sector creating a competitive environment for interested operators. The sector has since experienced continued growth in both technology and customer …show more content…
However, from these studies, little is known about how inbound logistics practices directly or indirectly influence supply chain performance. In addition, majority of these studied have been carried out in developed and developing nations outside Kenya representing a geographical gap in research. Mobile phone communication sector is unique since majority of studies on SCM focus on manufacturing and retail enterprises. This study therefore seeks to close the existing knowledge gap by providing empirical evidence on inbound logistics practices and their relationship with supply chain performance in the mobile phone sector by answering the question: what is the effect of inbound logistics practices on supply chain performance of mobile phone
Supply chain performance measuring helps an organization in a number of ways. Firstly the measurements directly guide actions of operations staff hence indirectly influence performance; secondly some key measures help in keeping a firm on track in achieving its supply chain enhancement objectives; thirdly they support fact-based decision making based on outputs of performance measures against objectives; fourthly they communicate supply chain requirements for monitoring, continuous improvements and change management in companies; and lastly they motivate better supplier performance (Monczka, 2011).According to Barrow (2013) organizations …show more content…
These include; Mobile Money transfer, Voice Calls, Roaming services, Short Messaging Service (SMS), Multimedia Messaging Service (MMS) and data. The industry 's mobile money transfer service has a 27.7 million subscriptions and agent base of 126,622 supporting convenient mobile banking and indirect employment in the sector. The enactment of the Kenya Communications Act, 1998 led to liberalization of the mobile telephony sector creating a competitive environment for interested operators. The sector has since experienced continued growth in both technology and customer …show more content…
However, from these studies, little is known about how inbound logistics practices directly or indirectly influence supply chain performance. In addition, majority of these studied have been carried out in developed and developing nations outside Kenya representing a geographical gap in research. Mobile phone communication sector is unique since majority of studies on SCM focus on manufacturing and retail enterprises. This study therefore seeks to close the existing knowledge gap by providing empirical evidence on inbound logistics practices and their relationship with supply chain performance in the mobile phone sector by answering the question: what is the effect of inbound logistics practices on supply chain performance of mobile phone