Employment and Business Environment Essay

668 Words Jan 17th, 2014 3 Pages
Level 2 Certificate in Principles of Business and Administration

Unit 1: Principles of personal responsibilities and working in a business environment


Section 1 – Know the employment rights and responsibilities of the employee and employer

1. Identify four main points that would be included in a contract of employment. If possible, use an example contract to support your answer (feel free to obscure any confidential information).
[AC 1.1]

2a) List three key points of legislation that affect employers in a business environment.

2b) List three key points of legislation that affect employees in a business environment.
[AC 1.2]

3. Identify a range of places where a person can find information on
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Complete the table below with descriptions of different methods of communication. You should include two verbal, two non-verbal and two written methods of communication.
[AC 3.1]

Methods of communication
Verbal communication

Non-verbal communication

Written communication

2. Using two specific examples, explain how to choose the most appropriate method of communication to meet your needs and the needs of others.
[AC 3.2]

3. Describe at least two ways of actively listening.
[AC 3.3]

Section 4 – Understand how to work with and support colleagues

1. Explain the purpose of agreeing standards for your own work. Give at least two reasons.
[AC 4.1]

2. Explain the purpose of taking on new challenges and being able to adapt to change at work.
[AC 4.2]

3. Explain the purpose of treating others with honesty and consideration.
[AC 4.3]

Section 5 – Know how to plan own work and be accountable to others

1. Explain the purpose of meeting work standards and deadlines when completing tasks in a business environment.
[AC 5.1]

2. Describe two different methods that you can use to plan your own work in a business environment.
[AC 5.2]

3. Describe ways of keeping other people informed about progress and compare their effectiveness. What are the benefits and drawbacks of each approach?
[AC 5.3]

Section 6 – Understand the purpose of improving own performance in a business

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