The Pros And Cons Of Human Capital

Improved Essays
Unlike common perception, 88% of employees leave their jobs for reasons other than the pay, however, 70% of managers think otherwise. According to Right Management, a career management consulting company, the cost to replace an employee is three times higher than the person’s salary 1. The costs includes, but not limited to, lost productivity, recruitment, training, and lost opportunities. Right Management’s theory also postulates that 50% of newly hired employees leave within the first 2 years, and one in four leaves within 6 months. 70% of organizations claim that they have difficulties for staff replacement and it produces financial impact for the company. Such alarming statistics demonstrate that it is important to develop an employee …show more content…
The same as other business capitals, the productivity level of human capital can vary depending on their skills, knowledge, experience, or simply resources such as training that have been invested on them (page 53). Employee retention, similar to business capital, must be strategically governed in organizations to ensure they meet their Return on Investment (ROI). The theory of human capital relates to the employee’s length of service in the organization and according to Ulrich’s (1998) “intellectual capital equals the knowledge, skills, and attributes of each individual within an organization multiplied by their willingness to work hard.” The commitment of an employee to his organization is derived from organization’s needs, it may therefore be necessary for the organization to plant a desirable environment for its employees in which one would be willing to work (Harris, 2000). The success of any business is directly linked to the satisfaction and motivation of its employees 2. Motivation is derived from internal or external factors that stimulate desire and willingness for a strong commitment to a job, role, or achieving a goal. There are several theories for motivation including need, equity, expectancy, and job design model. Need theories identify the internal factors that energize behavior and can fluctuate and be influenced directly by …show more content…
This “security need” increases employee productivity and at the same time provides comfortable physical working condition. Private heating and ventilation in each office and the encouragement for creativity for personal themes in each office are other benefits that employees enjoy.
John Stacey Adams, a behavioral psychologies, believed that a fair balance between an employee’s inputs and his output would motivate employees in a work environment (1963). SAS, with an annual growth of 25% has only 4% turnover rate and it is the largest privately owned software company. According to equity theory, such turnover is probably less than other software companies. In fact SAS employees are probably more motivated, which according to Pfeffer (1998), theories that make motivation contingent on compensation are myth and has little or no supporting evidence 6.
According to expectancy theory, the motivation of employees in an organization will be increased when the employee believes that more effort in job means higher performance, and high performance leads to organizational reward (instrumentality). The organization rewards are then valued by the employees (valence) 7. SAS offers all the above elements of the expectancy theory to its employees. SAS employees are compensated and/or rewarded based on their performance, and are satisfied with all benefits offered by the

Related Documents

  • Great Essays

    This theory illustrates that too much focus on business efficiency and not enough on employee desires can be detrimental to an organization’s vision. The 3 dimensions of job embeddedness manifest how mistakenly neglecting employee links, not accurately measuring employee fit, and not explicitly revealing what an employee has to sacrifice when considering leaving an organization can collectively prevent a department from flourishing to its full potential. Overall, Aon Hewitt is a large organization that can be difficult to manage. Yet, considering the three dimensions of job embeddedness can not only benefit 401-K Department employees but the organization as a…

    • 1437 Words
    • 6 Pages
    Great Essays
  • Superior Essays

    Case Study Jimmy Johns

    • 1389 Words
    • 6 Pages

    Personal Analysis: There were connections between management and current employees on specific questions on the surveys. The questions that have the biggest insights into why the employee turnover rate is so high are: “I feel valued”, “All decisions are reasonable”, “All decisions are made quickly”, and “I make enough $$$”. When comparing the manager with the inshop and drivers there is a majority feeling of being undervalued and underappreciated. When the inshops and drivers were surveyed, 20% disagreed that they were happy at work. 50% of the managers reported that they do not feel valued in the work that they do.…

    • 1389 Words
    • 6 Pages
    Superior Essays
  • Great Essays

    Every aspect within an organization must be addressed and understood in order for the organization to be profitable. Periodically, numerous organizational issues emerge and must be assess with strategy planning and expertise. With Newstrom’s insight and different scholars, the root causes and the problems were analyzed in both Engstrom Auto Mirror Plant and Workplace Analysis. The case study analysis identifies organizational issues and provides possible solutions. Engstrom Auto Mirror Plant solution proposal contain key terms, such as, Motivation, Communication, Feedback, Goal Setting Theory, Empowering Employees, Social System and Equity Theory.…

    • 1952 Words
    • 8 Pages
    Great Essays
  • Decent Essays

    wealth, style, charitable nature etc). A business who hasn't been well established in its market will find it more difficult to attract new employees than business who is well know, because it’s perceived to be more economically stable. Economic Environment Funds available an economic stability will have direct impact on the whole quality and process of recruitment. Another key factor is the salary and benefits that can be offered to potential employees, either showing competitive rates or lower rates, therefore reducing interest from potential employees. Employee turnover Future demand for human resources is determined by the ratio or the percentage of the workers leave an organization within a particular time period.…

    • 841 Words
    • 4 Pages
    Decent Essays
  • Improved Essays

    International Journal Of Human Resource Management, 23(6), 1129-1157. doi:10.1080/09585192.2011.561234…

    • 339 Words
    • 2 Pages
    Improved Essays
  • Decent Essays

    Non Pay Incentives

    • 468 Words
    • 2 Pages

    SAS uses non-pay incentives, also known as perk o fringe benefits, such as Frisbee golf, biking trails, on staff nurses and dietitians to help employees with their work-life balance. The companies know that by show employees they care about them and that they are will to help them to improve their quality of life that their employees will be happies and more productive. As a result their turnover rate should be less than a company whose employees feel as if their company does not care about them. Salesforce.com uses vacations to motivate employees.…

    • 468 Words
    • 2 Pages
    Decent Essays
  • Decent Essays

    Sas Institute Motivation

    • 190 Words
    • 1 Pages

    The tech giant, SAS (Statistical Analysis System), has established world-wide fame for their ability to apply intrinsic and extrinsic motivators to enhance employee job satisfaction and lower turnover amounts, and in 2015 they were rated number four in Fortune's "100 Best Companies to Work for in America". How does SAS motivate its employees? The SAS Institute is the fourth greatest place to work in America currently, because they work so hard to ensure that their employees not only enjoy their work, but that the work itself motivates them to perform at greater heights. The SAS Institute sets the unique standard for the ideal workplace with its 200-acre estate in Cary, North Carolina that includes onsite healthcare centers, daycare services,…

    • 190 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    These effective changes are provided in Maslow’s Hierarchy Theory and Alderfer’s ERG Theory (SUO, 2018). These theories summarize the growth of employees after obtaining internal motivation and self-actualization (SUO, 2018). With the accomplishment of these aspects, employees’ job motivation increases (SUO, 2018). Another approach to boost job motivation involves the utilization of the Porter-Lawler Expectancy Theory of Motivation (SUO, 2018).…

    • 906 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    New Hope Valley Turnover

    • 1576 Words
    • 7 Pages

    Chapter 2 Literature Review Introduction The literature review that follows will focus on New Hope Valley’s high rate of turnover in their business. The literature will focus on two main points, 1) working conditions and turnover, and 2) employee recruitment and retention benefits. By using the literature, the researchers will be better able to diagnose retention problems and possible strategies to grow NHV and retain employees. Presentation of the Literature Working Conditions.…

    • 1576 Words
    • 7 Pages
    Great Essays
  • Improved Essays

    The textbook Organizational Behavior by Kreitner and Kinick described motivation as “psychological processes that arouse and direct goal-directed behavior”(207). Motivated employers and employees have the ability to operate and lead an organization to satisfy customers’ needs and want to keep the organization stable. Motivation is one of the many essentials in the business field. Workplaces with motivation and goal setting often result in confident workers. Organizations with confident workers create ideas and set goals while taking financial risks to put those goals into action.…

    • 1527 Words
    • 6 Pages
    Improved Essays
  • Improved Essays

    What we learned is how this has an impact on turnover rate, well-being, absenteeism, diversity, and innovativeness. Training has an impact on turnover rate due to the employee’s performing their job at a high level. This reduces involuntary turnover, as their performance appraisals increase and management is satisfied with the employee’s performance. We learned that well-being increases when employees receive training and mentors, as well as learning how to do other roles in the company. Our training decision stayed very consistent throughout the simulation.…

    • 1031 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Employee Retention Paper

    • 959 Words
    • 4 Pages

    According to the Police Chief Magazine, “The casual observer has witnessed a relaxation of standards with respect to the prior illegal possession of drugs, while other data reveal that young adults up to age 23 now have a 41 percent likelihood of having a prior criminal (non-traffic) arrest.” Retention Strategies In research conducted by Oladapo (2014), it stated that one of the primary concerns of many organizations today is employee retention, which is a strategic opportunity for many organizations to maintain a competitive workforce. Retention is improved when employees are offered compensation and benefits, have a supportive work culture, can develop and advance and balance work and life activities (Oladapo, 2014).…

    • 959 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    CEO Compare and Contrast A Chief Executive Officer (CEO) of a company is the “boss” and they are responsible for everything, including the success or failure, of the company. They are in a place of legitimate power, “a place were a person in a higher position has control over people in a lower position in an organization” (Giang ). Without a clear understanding of the power that they hold, they may abuse it. A CEO has many individuals counting on them to be successful with every move they make and a CEO must be able to meet the needs of all of those individuals, including employees and customers.…

    • 1284 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    The expenses incurred due to employee turnover are staggering. Depending on the position, estimates can be upwards of 150% of the employee’s…

    • 1212 Words
    • 5 Pages
    Improved Essays
  • Great Essays

    Employee retention refers to the technique employed by organization, in order to let employees, stick for long in the organisation, hence achieving low turnover, this is done by altering their HR policies and practices which are favourable to the employees. Employee retention has become a major problem these days, as every organization invests a lot of time, money, efforts and resources to recruit and groom employees and develop their skills in order to make him at par with existing employees. Employees have a tendency to shift their organisation after being fully trained for better salary, environment, growth and many other reasons. Thus organisation is in big loss then. To attract and retain best talent, company should meet employee’s needs…

    • 1515 Words
    • 7 Pages
    Great Essays

Related Topics