Employee Job Satisfaction and Performance Essay

2689 Words May 25th, 2012 11 Pages
Donna Cowan is in charge of Human Resources Development at the Thoroughly Modern Manufacturing Company (TMM). TMM makes "low tech" office products such as file cabinets, computer tables and bulletin boards. The company's CEO recently asked Donna to identify key manufacturing jobs and re-design them in ways that will make them more intrinsically motivating to employees. The CEO's goal is to improve employee job satisfaction and performance, and reduce absenteeism and turnover.
How should Donna proceed? In answering this question, draw extensively on Hackman and Oldham's Job Characteristics Model. Specifically, describe to Donna the core job characteristics (CJCs) the model identifies that might need attention. When these characteristics
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She could potentially vertically load jobs so that the employees have greater responsibilities and control over their tasks. She could also re-design the functions so that employees are allowed to interact with the customers and develop those relationships making the tasks performed more meaningful.

4. Don Barr is a new manager at U. M. Lowell, Inc. He has been giving a great deal of thought recently to the issue of employee motivation. He has eight employees reporting directly to him, and would like to make his unit the most effective in the company.
What would you tell Don about how to motivate these employees to behave in organizationally desirable ways? Specifically, tell him how human needs operate, and how needs relate to the design of an effective reward system. In developing your answer, draw heavily on the frameworks presented by Maslow and Alderfer and McGregor's Theory X and Theory Y. What are the key characteristics of these theories? How are they different? Which of these approaches do you consider to be most relevant to Don's situation, and why?

There are several theories about human needs and employee motivation that Don should be aware of in order to effectively manage his employees.
The first is the Theory X and Y developed by McGregor. According to McGregor there are two assumptions about humans' nature and behavior. Theory X depicts a negative picture of the human nature because it assumes that individuals generally dislike

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