“Empathy is a complex, multi-dimensional concept that has moral, cognitive, emotive and behavioural components” - that are integral to shaping a successful therapeutic relationship (Brackenbury, 2016). Verbal communication and non verbal behaviour are noted to be tools of observations that cultivate a preliminary understanding of empathetic concepts. Therefore, through means of teaching including demonstrations and role-plays of the appropriate application of these tools it facilitates the explanation of empathy to another individual.
Contextually, empathy in clinical care can be discerned as a process of objectively identifying and understanding an individuals subjective experience; while simultaneously communicating comprehension and vicariously …show more content…
In order to explain this concept, it needs to be understood that provider-patient interactions known as a dyad, require both parties to collaborate in a mutual interplay to obtain a successful interpersonal relationship (Rask and Brunt, 2007).
Verbal communication is a social device that is crucial to developing an effective therapeutic relationship. For this reason, I would demonstrate a compare and contrast of inappropriate and appropriate empathetic verbal interactions; as it allows the observer to view, absorb and engage in this teaching method. Initially, I would ask a volunteer to participate and act as a patient - giving a practical approach for the volunteer to experience the differences in verbal communication. The first demonstration would display a loud, disruptive and judgemental conversation, filled with an accumulation of medicinal jargon. This highlights a lack of patience, respect and understanding exhibited towards the patient, creating an uncomfortable environment for the individual. Due to the …show more content…
Using roleplaying as a method of explanation, I would perform a typical doctor-patient interaction displaying the different channels of non-verbal communication. By displaying constant eye contact, sitting upright in a relaxed and open position, as well as, nodding my head at appropriate times in the conversation, indicates that I am actively listening to the patient. This highlights the moral component of empathy - being the ability to show the patient a willingness to listen and interpret the given information (Derksen, Bensing and Lagro-Janssen, 2013). In addition to this, I would then use hand gestures such as pointing to a part of the body to clarify information given; or if appropriate I would place my hand on the patients arm - a supplement to speech, that illustrates awareness and acknowledgement of the emotion the patient may be feeling. These devices in combination, encompass the emotive, cognitive and behavioural section of empathy - the ability to accept, understand and professionally experience another’s perspective (Brackenbury, 2016), (Montague et al., 2013). Hence, by roleplaying a doctor-patient scenario the observer can visualise how each component of empathy is personified within the different channels of non-verbal
Contextually, empathy in clinical care can be discerned as a process of objectively identifying and understanding an individuals subjective experience; while simultaneously communicating comprehension and vicariously …show more content…
In order to explain this concept, it needs to be understood that provider-patient interactions known as a dyad, require both parties to collaborate in a mutual interplay to obtain a successful interpersonal relationship (Rask and Brunt, 2007).
Verbal communication is a social device that is crucial to developing an effective therapeutic relationship. For this reason, I would demonstrate a compare and contrast of inappropriate and appropriate empathetic verbal interactions; as it allows the observer to view, absorb and engage in this teaching method. Initially, I would ask a volunteer to participate and act as a patient - giving a practical approach for the volunteer to experience the differences in verbal communication. The first demonstration would display a loud, disruptive and judgemental conversation, filled with an accumulation of medicinal jargon. This highlights a lack of patience, respect and understanding exhibited towards the patient, creating an uncomfortable environment for the individual. Due to the …show more content…
Using roleplaying as a method of explanation, I would perform a typical doctor-patient interaction displaying the different channels of non-verbal communication. By displaying constant eye contact, sitting upright in a relaxed and open position, as well as, nodding my head at appropriate times in the conversation, indicates that I am actively listening to the patient. This highlights the moral component of empathy - being the ability to show the patient a willingness to listen and interpret the given information (Derksen, Bensing and Lagro-Janssen, 2013). In addition to this, I would then use hand gestures such as pointing to a part of the body to clarify information given; or if appropriate I would place my hand on the patients arm - a supplement to speech, that illustrates awareness and acknowledgement of the emotion the patient may be feeling. These devices in combination, encompass the emotive, cognitive and behavioural section of empathy - the ability to accept, understand and professionally experience another’s perspective (Brackenbury, 2016), (Montague et al., 2013). Hence, by roleplaying a doctor-patient scenario the observer can visualise how each component of empathy is personified within the different channels of non-verbal