Importance Of Empathy

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Empathy is something that everyone can relate to because they have experienced it, either from someone else or by being empathized with by someone else. Empathy is an especially important part of patient interaction, because without empathy, patients may feel like they are just a number or an illness, not a person. For the most part, empathy is a powerful tool that practitioners can use to help gain the patients trust and build a personal relationship with the patient. It creates that connect that is vital to getting patients to feel comfortable enough to open up to you and then actually take your advice for whatever questions that they have. For some, empathy comes naturally, yet for others, empathy is a hard thing to show. Empathy is …show more content…
For patients that received a high level of empathy from physicians, they showed a higher immune response. The attitude of Pharmacists towards patients probably has a similar effect. When patients ask questions to the pharmacist, if they are met with indifference or feel like they are not as important to the pharmacist as another task, they may not take the advice that they are given and will more than likely be put in a mood that is not conducive to getting better. If the patient feels that their overall wellbeing is not a concern of a person that is supposed to care about it, the pharmacist, they might feel that it is not important to them either, which will just make things worse for the patient. The pharmacist has just as much impact on a patient’s health as a physician …show more content…
When the pharmacist is in a hurry trying to make times on prescriptions or keep up with the demands of the many aspects of a pharmacy, it might seem hard to take time to spend with patients. They may rush over and quickly answer whatever question the patient has, or even just point out into one of the aisles towards something they can get, and then rush back to their work station. This would cause the patient to rate the pharmacist low on the CARE Scale. It would impact basically every item on the CARE Scale. If the pharmacist was too busy to actually listen, how could they possibly know what was wrong and give an accurate suggestion of how to fix it? This would also cause personal barriers on the part of the patient. They will be more inclined to try to figure things out for themselves than they would to ask the advice of an expert. Personal knowledge of what all happens in a pharmacy would definitely effect my overall rating on the CARE Scale. However, if I try to view it as someone with minima knowledge of pharmacy operations, I would have to say that I would rate an average pharmacist fairly low on the scale. My overall score would be somewhere around a 26 on the CARE Scale. It mostly falls back to the time barrier that most pharmacists face. They do not have the time to spend with the patient to get a better score on the scale. This is something that we,

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