Yuma, Arizona has faced a wide array of disasters and emergencies over the years. It is the responsibility of all organizations to develop a plan to incorporate all facets of emergency management in the protection of the community. The Emergency Operations Plan (EOP) for Yuma Regional Medical Center (YRMC) is part of this framework and is based on preparedness, response, mitigation, and recovery. Within the EOP, the communication plan must be foundationally strong for the overall success of the mission. Community Relations Specialists, Rebecca Larson, said that an After-Action Report from an exercise in 2016 identified several improvements for communication including topics of incident command, resource lists, off-site communication, quicker
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With an emergency department averaging over 70,000 patients each year, YRMC is operating at or near capacity (YRMC Community Outreach Department, 2017). For the hospital, threats and
CRISIS COMMUNICATION PLAN 4 hazards can come in the form of floods, windstorms, hurricanes, tropical storms, earthquakes, epidemics, extreme heat, bioterrorism and weapons of mass destruction, mass casualty, and other natural, technological, or human-caused events. Intra-agency and inter-agency communication is a challenging task that requires teamwork and identified roles and responsibilities. Because the hospital has multiple facilities located on and off campus, communication inherently becomes a problem.
Literature …show more content…
Significant improvements have increased communication capability in the past century and a shift towards focused two-way communication systems is slowly gaining momentum. Oxendine & Waters (2014) suggest that limited improvements have been made that improve two-way communication between citizens and emergency managers. Similarly, Bartoli, Fantacci, Gei, Marabissi, & Micciullo (2015) argue a novel tool that functionally integrates common components used today: a new Professional Mobile Radio (PMR) system, suitable wireless sensor networks (WSNs), social network tools, and data gathering and analysis systems. These concepts are based on providing real-time information in the hands of people in a connected
With an emergency department averaging over 70,000 patients each year, YRMC is operating at or near capacity (YRMC Community Outreach Department, 2017). For the hospital, threats and
CRISIS COMMUNICATION PLAN 4 hazards can come in the form of floods, windstorms, hurricanes, tropical storms, earthquakes, epidemics, extreme heat, bioterrorism and weapons of mass destruction, mass casualty, and other natural, technological, or human-caused events. Intra-agency and inter-agency communication is a challenging task that requires teamwork and identified roles and responsibilities. Because the hospital has multiple facilities located on and off campus, communication inherently becomes a problem.
Literature …show more content…
Significant improvements have increased communication capability in the past century and a shift towards focused two-way communication systems is slowly gaining momentum. Oxendine & Waters (2014) suggest that limited improvements have been made that improve two-way communication between citizens and emergency managers. Similarly, Bartoli, Fantacci, Gei, Marabissi, & Micciullo (2015) argue a novel tool that functionally integrates common components used today: a new Professional Mobile Radio (PMR) system, suitable wireless sensor networks (WSNs), social network tools, and data gathering and analysis systems. These concepts are based on providing real-time information in the hands of people in a connected