Register to read the introduction…
Disneyland knows that people travel from all over the world with their families to experience the Magic that the company offers. Disneyland is known for its outstanding customer service and cleanliness. To keep up with the image that the company holds, it demands hard work from all of cast members employed. It is a known fact that Disneyland hires cast members just to keep up on the park maintenance and image alone. LA Times wrote that “after dark, the dirty work at Disneyland begins. A crew of 600 custodians, painters, gardeners, and decorators works 365 days a year to ensure that the 85- acre park meets Walt Disney’s squeaky-clean ideals” (Martin, 2010, p. 1). Being a past cast member, I have witnessed the strict guidelines that Disneyland has in making sure the park is perfect every morning before the gates open. The cleanliness and strict ways of Disney have paid off as a result. Company profits are higher and guests are
…show more content…
My family recently visited the park and could not be more dissatisfied with the customer service and cleanliness of the place. (S, 2011) Yelp “The only reason I'm giving this two stars is because the rides are fun. But the rest of the park...gross. Note to Magic Mountain: Go to Disneyland, and take notes. They have better food, facilities, layout, staff, grounds, upkeep, maintenance... Man - it's like you guys don't even know there's parkland between the rides.” Many people go to Magic Mountain strictly for the roller coasters. Some of the people that frequent the park do not care about the cleanliness of the place. The number of people who do care far outweigh the people who do not care and there are quite a few complaints such as Stephanie’s that prove Magic Mountain needs to improve their standards. (Niles, 2003), “Magic Mountain's Mooseburger Lodge, closed by L.A. County public health officials between March 9 and March 15 for "vermin infestation" and "failure to prevent entrance and harboring of vermin" (Magic Mountain Restaurant Closed for Health Violations, para.
My family recently visited the park and could not be more dissatisfied with the customer service and cleanliness of the place. (S, 2011) Yelp “The only reason I'm giving this two stars is because the rides are fun. But the rest of the park...gross. Note to Magic Mountain: Go to Disneyland, and take notes. They have better food, facilities, layout, staff, grounds, upkeep, maintenance... Man - it's like you guys don't even know there's parkland between the rides.” Many people go to Magic Mountain strictly for the roller coasters. Some of the people that frequent the park do not care about the cleanliness of the place. The number of people who do care far outweigh the people who do not care and there are quite a few complaints such as Stephanie’s that prove Magic Mountain needs to improve their standards. (Niles, 2003), “Magic Mountain's Mooseburger Lodge, closed by L.A. County public health officials between March 9 and March 15 for "vermin infestation" and "failure to prevent entrance and harboring of vermin" (Magic Mountain Restaurant Closed for Health Violations, para.