Running head: EFFECTIVE GROUP COMMUNICATION REPORT
Effective Group Communication Report
Sha’Donna Bailey, Natasha Goffe, Tameka Jones, Shirlene Livingston, & Jamise Shoaf
University of Phoenix
August 20, 2009
Effective Group Communication Report Have you ever been in a situation to where you need to communicate effectively but failed to do so based on certain circumstances? Well, team 'A' experienced a communication hurdle in one of our classes. On June 8th 2009, a group of strangers met together at The University of Phoenix in class Gen/200.It was a small class of 12, who all looked somewhat nervous. The instructor began explaining the class and the main subject matter.
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"Avoidance, accommodation, competition, compromise and collaboration are all individual preferences for managing conflict” (Thomas-Kilmann 1974). “If a team member has a conflict style of avoidance which the inventory refers to as a (lose-lose orientation), then they may have a low concern for results or assertiveness, a low concern for people and cooperation, a discomfort with conflict and may believe that agreement is not possible” (Thomas-Kilmann 1974). A team member that withholds the conflict style of avoidance is clearly headed in the direction of constancy in communication errors. When the new edition was added to the group, everyone wanted to avoid her, which resulted in a final disagreement. “Accommodation which Kilmann refers to as a (lose-win orientation), one may have a low concern for results or assertiveness, but a high concern for people and cooperation, a discomfort with conflict as well as avoidance but may be willing to sacrifice their own needs in order to meet the needs of another” (Thomas-Kilmann 1974). This type of team member will communicate slightly but has the potential of allowing another to pursue their act of good judgment and effective communication due to their avoidance of necessary conflict or discussion. They never addressed the situation in the beginning when the conflict was starting to arise. Competition on the