Communication is a process that involves passing on information from a sender to the intended receiver through a particular …show more content…
Such kinds of situations are likely to emotionally affect the patient, making her portray the above named traits. As their nurse, one should help the patient in dealing with the psychological trauma caused by the past occurrences. In this case, the nurse must be prepared to play the counseling role to guide and encourage the patient, and consequently, help her integrate her current experience. This can only be possible if the nurse is able to demonstrate to the client his/her respect and value for cultural diversity (Gallois, 2003, p. 15).
Advancements in effective communication have become fundamental in ensuring provision of quality health care. There are actions plans that should be considered to ensure that, in future, the hospital will accommodate linguistically challenged individuals with ease. These steps are outlined below:
The recognition of the need for embracing change: The nurse should demonstrate the need to introduce changes and the benefits the hospital and patients are likely to derive from linguistic …show more content…
These rules make cross-cultural communication between the two parties easier. They include speaking slowly and plainly, using short and straightforward sentences, maintaining a normal tone, using different words to communicate the similar idea, prioritizing the chain of commands, and avoiding using jargon. Furthermore, the communicator should respond to uttered emotions bearing in mind that people from some cultural settings may evade incongruity without regard for honesty. Moreover, the communicator should give a chance for queries and explanations while at the same time using communication aids whenever there is such a need (Cohen et al, 2005, p.