Ebay: Situation Analysis And Gap Analysis: Ebay

Improved Essays
Situation Analysis

Industry Analysis
With the increasing rate of technology plus expansion of the World Wide Web, consumers can now connect to modern markets much faster than traditional markets. Traditional markets and auctions are typically built off of relationships between peers and family. In September of 1995, Pierre Omidyar founded eBay; a service that would connect consumers, allowing them to buy and sell products. A vision of connecting individuals together has lead eBay to host an average of 162 million users, 15% of which are sellers.
There are some perks that come with e-intermediary services including: its ability to save time; its ability to lower costs for sellers; it allows for greater product variety; it decreases the amount
…show more content…
The brand it has grown has landed it as one of the most valuable brands in 2015.
Customer Base: eBay has a loyal and well established customer base given the 164 million active buyers today. eBay is listed as number 32 in global retail brands.
Prices & Guarantees: eBay has effective programs that assist in gaining market share by earning its customer’s trust. eBay’s competitive prices allow it to continue doing business despite its competitors.
Mobile Compatibility: eBay offers technology tools such as Shyp, eBay Valet, eBay mobile, and StubHub that allows its customers to view its services anywhere.
Partnerships: Classified’s group, Close5, StubHub, Shyp, and eBay Valet each provide various services to eBay customers. Using these partnerships expands the reach to eBay’s target audience.
Connected Commerce: eBay allows sellers to run their own businesses via eBay, for a small monthly fee. Running one’s own business has become easy and efficient in the world of e-intermediary.
Customer Service: eBay’s 24/7 customer service allows any problems, questions, or concerns to be relieved via phone call or

Related Documents

  • Improved Essays

    Unit 9 P2

    • 1782 Words
    • 8 Pages

    Task 1 – Introducing e-commerce into an organisation E-commerce is the actions of trading electronically through the internet. E-commerce has been implemented into most businesses in the modern day and there are many impacts when doing business over the internet. The benefits of introducing e-commerce into your organisation There are many significant benefits to the business when introducing e-commerce into it. Some entail:  The business can accumulate customer information …

    • 1782 Words
    • 8 Pages
    Improved Essays
  • Improved Essays

    INFO 290: Final Exam

    • 1200 Words
    • 5 Pages

    Explain the term ”e-commerce” and discuss in detail the two major e-commerce business models (B2B & B2C) with examples Electronic commerce or e-commerce is when businesses are involved with the transfer of information by using the Internet. E-commerce is involved in consumer based retail sites, auctions, and business exchanges trading goods and services between corporations. Ecommerce permits users to electronically exchange goods and services without limitations of time or distance. E-commerce has two types of transactions: Business to consumers, and Business to business. Business to consumers (B2C) electronic commerce is used when a transaction or purchase has been conducted over the Internet between a business and a consumer.…

    • 1200 Words
    • 5 Pages
    Improved Essays
  • Decent Essays

    P3: Explain the potential risks to an organization of committing to an e-commerce system Risks 1. Hacking In computer interacting, hacking is any technical effort to operate the normal performance of network links and connected systems. A hacker is any person engaged in hacking. Today, however, hacking and hackers are most commonly associated with malicious programming attacks on the Internet and other networks.…

    • 1208 Words
    • 5 Pages
    Decent Essays
  • Improved Essays

    Business Analysis Of Ebay

    • 889 Words
    • 4 Pages

    They are a, “. . . leading global provider of commerce technologies, order management, fulfilment, customer care, and marketing solutions. . .” (Supply Chain Digital, 2015). eBay is a retail service provider that helps facilitate the process between the sellers and buyers of a marketed good or services. They provide the technology that enables the eBay community to do business, the security for the transactions to take place, and the controls to keep the processes efficient.…

    • 889 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Case Study: JB Hi-Fi

    • 1458 Words
    • 6 Pages

    Nowadays, a business is generally delved into alternate methods for retailing. E-Business is becoming a common character in marketing. In this report, by using current market data to predict the future of the industry and adjust the methods of retailing properly.  Business Background JB Hi-Fi is a well-known Australian retailer of computers and software, also a supplier of recorded music and video games. It’s a huge company and takes a big role of Australia retailing industry including both physical and online stores.…

    • 1458 Words
    • 6 Pages
    Great Essays
  • Improved Essays

    The prosperity generated by e-commerce is mainly limited to people living in developed countries, because those living in developing countries often don’t have access to the technology and information needed to enjoy the benefits…

    • 432 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    Gum Tree Swot Analysis

    • 1308 Words
    • 6 Pages

    So to say, a site where users can sell, make money and save on various occasions gets popular. With that said, Craigslist is probably among the top-rated online retailers in the market currently. With craigslist, you can purchase and sell houses, junk, cars, get hooked up among other services. However, there are other…

    • 1308 Words
    • 6 Pages
    Improved Essays
  • Improved Essays

    When Amazon founder Jeff Bezos started the company in his garage in Bellevue, Washington, he probably didn’t think that it would grow to be one of the most innovative and successful internet retailers of the 20th century (Frazier, 2016). What started off as an online book retailer with a selection of over 1 million titles, Amazon has expanded its product offerings and now offers practically anything a consumer could enter into the search bar. Because of this, Amazon.com has made its mark in the world of e-commerce and found a way to stand out from the rest of its online competitors, notably the long withstanding EBay. Because Amazon offers a wide-range of products, they not only compete with other internet retailers, but also traditional brick-and-mortar…

    • 1043 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Before we delve into the analysis of the eBay and PayPal demerger we first take a look at the different types of Mergers and in which category did eBay and PayPal merger fall into. We will also look into as to what was the acquisition motive, what led to the demerger and whether the synergies were attained or not. Merger is an amalgamation of 2 companies such that one company retains its corporate existence and the other one loses it corporate existence. The survivor company inherits the liabilities and assets of the other one. In effect one company completely absorbs the other one and assumes all the privileges and liabilities of the merged corporation.…

    • 1797 Words
    • 8 Pages
    Great Essays
  • Improved Essays

    With the continuous development of technological resources, Ezee-Shop Services, LLC. delivers a new state of the art shopping experience to the consumers of retail. By providing advanced technology for personalized shopping lists, aisle locator, product analysis, weekly ads, and age appropriate online games for children’s entertainment, Ezee-Shop Services, LLC., and major retailers can provide an enjoyable shopping experience to buyers nationwide. Ezee-Shop Services, LLC. provides retailers with touch screen tablet sized devices with a swivel head that affixes to the shopping cart to give consumers an organized and convenient way to shop without hassle. By visiting Ezee-Shop.com from the comfort of their home, the consumer enters the site and…

    • 785 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    CHAPTER I INTRODUCTION In today’s business, e-business is very common for utilizing information and communication technology to support all the activities of the business. E-business is a business that runs via online, it is including buying and selling of goods and services through the internet. With e-business, companies are able to link their internal and external data processing system to be more effective and efficient.…

    • 1456 Words
    • 6 Pages
    Great Essays
  • Superior Essays

    Technology Technology for me is a major weakness. The system crashing or technology malfunctions would have me going crazy, especially because of my personal information. If the system crash eBay as well as the sellers can lose a lot of profit. Therefore, the company needs to have a planB to continue selling and making money as soon as possible. Something like a generator if the lights goes off.…

    • 1733 Words
    • 7 Pages
    Superior Essays
  • Superior Essays

    Ebay Case Analysis

    • 1652 Words
    • 7 Pages

    In eBay’s case, there are several competitive advantages it has over its competitors. The first being its product differentiation (Dess et al., 2014, chapter 5). eBay’s differentiation strategy is reflected in its unique business model where buyers and sellers are united online in a unique manner. Sellers carry their own inventory and buyers can find almost anything on eBay. Such ways help eBay keep its costs low as compared to others.…

    • 1652 Words
    • 7 Pages
    Superior Essays
  • Improved Essays

    Effects Of Online Shopping

    • 1399 Words
    • 6 Pages

    Does online shopping cause us to spend more money? : Isn 't it phenomenal how convenient online shopping is? Shoppers can browse through items without deserting the comfort of their own house. The world is being augmented constantly.…

    • 1399 Words
    • 6 Pages
    Improved Essays
  • Great Essays

    Setting up an e-commerce is no longer a difficult tasks, it even can be done at home. Nowadays, anyone can start an e-commerce even without the need of paying for website costs like using Facebook or eBay. Therefore, Otto Group is facing competition on business as the others can copy their selling concept in the market. T3.…

    • 1544 Words
    • 7 Pages
    Great Essays

Related Topics