EOB Reflection

April,

I have called in the past prior to me sending out the message and I was informed the same EOB that was online is all they have also and to see if the patient EOB was different. Based on the EOB we have on file and the EOB that UHC have on file it all show the same exact date which is why the copay company is not paying the additional date.

I call Ruth with UHC and left a voicemail but she is a register nurse therefore, she may not be able to provide me with a different EOB than what we currently have.

I do agree with you that everyone EOB should reflect the same exact thing but if we are not able to get an EOB that reflect each date of service the copay company will not process the other date of service.