Nonverbal Communication Scenario

1499 Words 6 Pages
Q1.The factors to be considered when approaching the scenario. The factors that must be considered by me as an ECCE practitioner when approaching the following scenario fall under three categories. The categories to be considered are the importance of my social location, verbal communication and non-verbal communication.
1. Social Location
My social location is an important factor I must consider about myself as I approach the following scenario. My own social location plays a large role in the way in which I deal with the scenario. My social location will contribute to how I identify and understand Olga and her parents. Many similarities and indeed differences exist between Olga, her parents and I the ECCE practitioner. It is important I
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According to (Thompson, 2009, p.102) verbal communication includes both what is seen and heard. As an ECCE practitioner it is vital I understand the importance of both. As I approach the scenario I must prepare what I will say to Olga’s parents and my colleagues.
3. Non Verbal communication
Equally important is my non-verbal communication as I approach the scenario. My non-verbal communication adds to what is said and heard. My non-verbal communication is an important factor I must consider approaching the scenario to prevent any misinterpretations in what is being said.
In conclusion a combination of social location, verbal and non-verbal communication are all factors to be considered as I prepare to approach the scenario. Word Count:270

Q2. What, how and where I need to discuss with my work colleagues.
There will be several items that I will need to discuss with my colleagues. I will have to decide what I will discuss with my colleagues, how I will consult with them and the location I will consult with
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The way in which I communicate with Olga’s parents is a vital factor in working resolve the frustration Olga is experiencing. Verbal communication, non-verbal and valuing diversity are all important factors to consider when communicating with Olga’s parents.
1. Verbal communication
My verbal communication is an important factor to consider as an ECCE practitioner when communicating with Olga’s parents. According to (Thompson, 2009, p.102) verbal communication includes both what is said and heard. As an ECCE practitioner both processes prove to be important. When dealing with the scenario I must consider my clarity as I explain the scenario regarding the difficulties Olga experiences communicating with both staff and children within the setting .It is important I encourage partnership where we work together for Olga’s benefit. The tone and speed of my voice will effect Olga’s parent’s interpretation of what I have to discuss with them. With a positive attitude a lot can be achieved .It is important to make her parents aware of the (Literacy and numeracy for learning and life, 2011) strategy which the government aim to improve both levels in Ireland.
2. Non-verbal

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