The e-commerce company that I have selected is …show more content…
Once gazelle.com has processed your device, they turn around and sell it. Obviously, the quote that they offer you is less than the amount that they think they can get for the device. However, they make the entire process very simple, which is the main customer value proposition that they offer. Basically, it is a hassle free process by which you can get cash for your used electronic devices. You request a quote, they send you a box, you send it back with your device in it, they give you money. It’s very simple, consumes very little of your time, and helps prevent unnecessary devices from ending up in a landfill. Gazelle.com typically sells the devices that they receive either on Amazon or Ebay (here’s a link to their Ebay store: http://stores.ebay.com/gazelle-store).
Ebay itself might be considered a competitor in a sense. Basically, any device that a person can sell to gazelle.com, they could also sell on their own on www.ebay.com. In all likelihood, in fact, they would probably get more money by selling their products on their own. However, in order to sell the item on Ebay, they would have to go through the process of setting up the listing, communicating with potential buyers,