I chose this book because of the duality that it has with human development and growth. The idea of emotional intelligence has been compared to Intelligence Quotient (IQ) levels over the past ten years. It has also been challenged by many who only believe that IQ is the most important for developing productive humans. Even still over the past few years, emotional intelligence has been sought out more frequently than not to help develop the human mind in different therapy techniques. The idea that emotional intelligence can prove to be effective for people in several areas of well-being is what draws people to read about it and try to understand the concepts. The three basic areas that people need to improve on that IQ cannot help …show more content…
Although many scholars see only the smartest can survive and thrive in today’s competitive work place, I feel that with social services and the ability to teach oneself how to manage our emotions we become self-aware, we can self-manage, be socially aware, and manage relationships by using emotional intelligence. “While our emotional intelligence determines our potential for learning the fundamentals of self-mastery and the like, our emotional competence shows how much of that potential we have mastered in ways that translate into on the job capabilities (Goleman, 2005).” The importance of emotional competence can be learned for example when at work you can be competent in how to work with client’s or in teams, however you have to work on your relationship skills and conflict skills in order to be completely competent and successful in your …show more content…
Especially with gender and cultural differences in the work place. “Women, on average, tend to be more aware of their emotions, show more empathy, and are more adept interpersonally. Men on the other hand, are more self-confident and optimistic, adapt more easily, and handle stress better (Goleman, 2005).” This can benefit anyone who has a difficult time differentiating between relationships in and out of the workplace. Goleman uses Gottman’s “detailed study of the emotional glue that that binds couples together and the corrosive feelings that can destroy a marriage (Goleman, 2005, p. 134)” as a guideline for relationships. These working theories “the four horseman” is discussed in depth because of the ability to use it for emotional growth in this book. Understanding the relationship substance of the four types of relationship death, stonewalling, defensiveness, contempt, and criticism is a strong base for emotional intelligence