Douglas Mcgregor Case Study

2158 Words 9 Pages
TABLE OF CONTENTS

QUESTION ONE…………………………………………………………………. 2
QUESTION TWO………………………………………………………………… 4
QUESTION THREE……………………………………………………………… 5
QUESTION FOUR (Management by Objectives)………………………………. 6
QUESTION FIVE (Old & New Organisation)………………………………….. 8
QUESTION SIX (Chaos Theory)……………………………………………….. 10
BIBLIOGRAPHY………………………………………………………………. 12

ASSIGNMENT 1: BUSINESS MANAGEMENT 1A

Question 1
1.1 The theoretical workings of Douglas McGregor argued that two different sets of assumptions will determine how Manager’s view their subordinates and manage their departments. He argued that Scientific Management theory managers assume that employees are lazy and need to be closely supervised and on the other hand Behavioural & Human Resources
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This technique for it to be successful it must have the support of the top management that employees should understand the whole process. All employees must have clear understanding of the company’s vision, mission, goals ‘short and long’ and strategy.

The process of Management by objectives involves the Manager and the Employee who must have an initial discussion and through that results in the formulation of a clear job description as well as key areas for the employee. After the meeting the employee establishes potential key performance targets for a forthcoming period, the employee and the manager meet again to develop a set of goals for the employee to which both parties agree and are committed. They both mutually agree on checkpoints and time frame to measure the employee’s progress, in some organisations it’s called Development dialog or performance Discussion. After an agreed time frame evaluation of the goal attainment takes place. The evaluation focuses on the goals or results achieved compared to the predetermined
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The Chaos theory urges us ‘to reinterpret the universe as being constituted by forces of disorder, diversity, instability, and non linearity. Chaotic systems can self-organize and self-renew, with periods of order broken from sudden transformations whose direction has elements of chance and cannot be reversed thus in business it plays a role and has advantages in the management of business. To interpret Chaos Theory the following key features and characteristics are:

6.1 Feedback – A chaotic system evolves by means of positive feedback. As a chaotic system evolves, each step’s output provides the material for a new formulation and outcome; initial uncertainties become as magnified as interaction proceeds that the system eventually results into disorder. Thus negative feedback regulates, whilst positive feedback amplifies deviations, working to destabilize existing states and introduce new patterns.

6.2 Chaos as order Tetenbaum (1998) assets that ‘chaos describes a complex unpredictable and orderly disorder in which patterns of behaviour unfold in irregular but similar forms’

6.3 Strange Attractors – An attractor is an organizing principle, an inherent shape or state of affairs to which phenomenon will always tend to return

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