Xerox is a Fortune 500 company with a reported annual revenue of $22 Billion. They are one of the most admired companies with the world’s largest technology and Service Company in the computer world which specializes in document management. Along with technology and service the company expresses diversity as equal success. According to Schermerhorn, Osborne, Uhl-Bien, and Hunt (2012), Anne Mulcahy, Xerox Chairman and former CEO states, “Diversity is about more than race and gender. It’s about more than numbers. It’s about inclusion. Diversity means creating an environment where all employees can grow to their fullest potential” (p. W-101). Employees with different ways of thinking and perceiving …show more content…
Schermerhorn (2012) has concluded, according to Xerox, diversity still equals success! Diversity is more than just about one individual person. It is about being able to communicate in an environment in which all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success and not at different levels. Workforce diversity is a mix of people with a group that are considered to be, in some way, different from each other Xerox has recognized the importance of embracing policies and practices to diversify their workplace because it helps to enhance competitiveness, build talent, expand organizational capabilities, and enhance marketing. Over the years Xerox has maintained their strong focus on diversity by bringing different employees with different world views, cultural background, and personal experience in the workforce. Diversity has become a way of life at Xerox. The company’s culture has changed by vaulting creativity, motivating employees with different backgrounds and perspectives that have been strengthened Xerox equal work environment and creating business opportunities (p. W-102). There is no question that Xerox’s commitment to diversifying will grow to be stronger than ever before. For a business like Xerox, the differences of in a way of thinking and idea contribution of diversify of the workplace are …show more content…
In the nature of the business it states clearly in the case fact; support of this kind of business brings fresh ideas. Also, to enhance productivity, innovation keeps Xerox is at the front of their industry, therefore they need people from different background, gender, age, skills, abilities, and educational background in order to drive the company. Productivity will increase when different people from a different background are working together to achieve Xerox common goals. Despite the economic slowdown in technology spending, Xerox is still the number one player of the computer industry due to diversifying its workforce empowered a small but good entrepreneurial team to create a better service for their customer. Moreover, diversity also reduces discrimination. At Xerox women of minorities make up more than 50 percent of the workplace and 48.2 percent of Xerox senior executives are women or people of color or both. This motivates this kind of employees in a way that they feel like they been accepted and needed in the organization. Through knowledge and sharing ideas employees can share cultural traits, market demographics and help companies develop robust knowledge management and market intelligence system (Schermerhorn, Osborne, Uhl-Bien, and Hunt, 2014, p.