Dizzy Math Case Summary

Joe Davis has an MBA from the Richard Ivey School of Business. He has been gaining experience in the fields of operations, and then marketing at two mid-market consulting firms for past three years. He recently got engaged to his long-time girlfriend who wanted Davis to work a regular 9-5 job. Davis got accepted to ConnectCo as a Manager of Planning and Reporting and he was very excited. On the first day he found out that the procedures and policies are not well documented. After the first few weeks at ConnectCo, he discovered that the numbers are not adding up when he looked at the Symbol contract. Davis wanted to find out why the number weren’t adding up, so he got Carole Lam from the accounts department work up a spreadsheet to figure it out. Davis realized that ConnectCo owes Symbol roughly US$81,000. He contacted …show more content…
In the case of Fuzzy Math, I believe that some of the people in the management at ConnectCo had moral sensitivity, but not all of them. When Davis took the problem he had to talk with the controller of the company, she advised him to let it play out. She definitely knew something unethical was going on, but she didn’t want to interfere in the situation. The relationship manager at ConnectCo, Chad Macdonald didn’t know any information on the Symbols contract terms. He did not have as moral sensitivity as he should have because he was always left out of the loop between the conversations of Charlie Gallagher who is the Vice President and the Steve Puhl who is the Vice President of Direct Sales at Symbol. I absolutely believe that Charlie had moral sensitivity, but he did not want to take any actions because he knew what he was doing and he didn’t want to get caught. Charlie understood how to negotiate shady contract details and because no one really knew about the any of the details with Symbol or any other companies, he could do whatever he