Diversity in the Workplace Essay examples

2582 Words Sep 10th, 2010 11 Pages
Running head: IMPACT OF DIVERSITY IN THE WORKPLACE

McCann School of Business and Technology
Janet Miller
BU115 Customer Service
Instructor’s Name: Mr. Andrew Roth
Assignment Issue Date: April 28, 2010
Assignment Due Date: May 10, 2010

Outline Introduction to Diversity …………………………………………………………………………3 Impact of Diversity in the Workplace……………………….……………………………………4 Why is diversity beneficial to a business? ………………………………………………………..5 What are the legal risks? .................................................................................................................7 Managing Diversity, in the workplace ……………………………………………………………7 Identify the major stumbling blocks to communication across cultures …………………………8
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Individual * We as Americans operate as individuals; we base our success and failure on how we contribute to the company as an individual. Collectivist Cultures * They work as a group and they base the contributions that they make to their company base on their loyalty to each other as well as the company. Building a workplace with a friendly office environment is essential in order to produce harmony and productivity. Two major obstacles that can occur in the workplace are the dress code and holidays. As we look around us we are aware that many cultures dress differently than we do as well as celebrate differently holidays. Business have the daunting task of determining what the dress code will be and which holidays the company celebrates. This can be extremely hard in a diversified workforce. Depending on the business they may want to allow those employees from different cultures to dress according to their culture thereby creating a more comfortable environment and support. Holidays can be difficult as well, since most business tend to follow the holidays according to the federal calendar. Companies will sometimes create a more flexible schedule when permitted to accommodate those who have different holidays to help them celebrate them according to their culture. “Diversity is about learning from others, providing support and respect to those with similar and different experiences, and creating an

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