Intro
Online shopping has become a major advancement for consumers in society today. It allows for many different places to be able to shop from as well as giving the shoppers a variety of items at the touch of a button. However for all the advantages of online shopping there are also the disadvantages. Although online shopping may seem more affordable and less stressful, it is not because of shipping fees, inconvenience, and fraud.
Shipping Rates
Stores will offer free shipping, however there has to be a minimum amount purchased. If a consumer chooses not to make the minimal purchase to receive the free shipping, the customer could be paying the difference with their shipping and handling rates. These shipping …show more content…
Every time someone puts personal information onto the internet they increase the risk of identity theft or fraud. Not all websites are real. Criminals set up websites that require a person’s personal and or account information and use it for fraudulent purposes. Online payment options are a major risk factor because online scams are very popular. Some sites may not be what they seem and the activities happen in more ways than one. A consumer could receive items that are less valuable than advertised and or receive the shipment late or not at all. There are also the times of being charged more than once for the purchase and then having to deal with cyber customer service is only offered with chaos, confusion, and dissatisfaction. Is it any safer to give a credit card to a waitress just as using the credit card online? Furger and Tynan (1998), states “ the comparison is compelling, but it doesn 't give the full picture. It focuses attention on the transmission of data (where risk is negligible if the online merchant offers secure transactions based on the Secure Socket Layer encryption standard) while ignoring the more pressing issue: What happens to your credit card information after it arrives at the merchant 's Web site? That 's when the information can be most vulnerable--both to hackers outside the firm and to disgruntled or dishonest employees …show more content…
An online shopper has the opportunity shop as long as he or she desires. Some critics point out that customers can test a product with a risk free trial where as that is not an option in a store purchases. Another area to point out is with online stores a person never has to worry about where to park or having to get a baby sitter to watch the children. All online stores are open 24 hours, seven days a week. A consumer can shop after children are in bed asleep and they themselves can be in their pajamas in the comfort of their own home sitting in bed and not have to wait in line for one pair of pants to buy (Hammonds