1. Briefly describe the project – describe the current condition and the future state that the transformation journey was resolving.
An initiative from Compaq corporate office to implement “Direct Sales Model” within Compaq organization in Europe.
- The current stated was semi-manual sales process through channels only (third parties).
- The future state involved the facilitation of online order processing i.e. configuration assemblies & purchase order processing for individual customers as well as channel sales support.
- It was also a mandatory requirement that the new state facilitated warranty relate processes for “1 day pickup and return” policy. Corporate PMO office in the US was the assigned coordinator in centrally managing these …show more content…
2. Describe your specific role in the project
- I was the assigned project manager responsible for initiating and managing the related projects to achieve the said objectives for the Netherlands operation. Under supervision of corporate PMO and PMO office European division in Germany, I created and executed project plans for multiple projects in system development and distribution center upgrades. Provided corporate and European PMO with progress reports and weekly updates.
3. Describe your specific contributions to that …show more content…
- Created and executed project plans in building solutions and supporting modules for order processing and inventory and financial management
- Supervised the implementation team (also change management team) in implementation of additional processes and information system and system upgrades
- Planned and organised many workshops and training sessions for the management and staff
- Hired, trained, mentored staff
4. What top three challenges you faced and described how you overcame
An initiative from Compaq corporate office to implement “Direct Sales Model” within Compaq organization in Europe.
- The current stated was semi-manual sales process through channels only (third parties).
- The future state involved the facilitation of online order processing i.e. configuration assemblies & purchase order processing for individual customers as well as channel sales support.
- It was also a mandatory requirement that the new state facilitated warranty relate processes for “1 day pickup and return” policy. Corporate PMO office in the US was the assigned coordinator in centrally managing these …show more content…
2. Describe your specific role in the project
- I was the assigned project manager responsible for initiating and managing the related projects to achieve the said objectives for the Netherlands operation. Under supervision of corporate PMO and PMO office European division in Germany, I created and executed project plans for multiple projects in system development and distribution center upgrades. Provided corporate and European PMO with progress reports and weekly updates.
3. Describe your specific contributions to that …show more content…
- Created and executed project plans in building solutions and supporting modules for order processing and inventory and financial management
- Supervised the implementation team (also change management team) in implementation of additional processes and information system and system upgrades
- Planned and organised many workshops and training sessions for the management and staff
- Hired, trained, mentored staff
4. What top three challenges you faced and described how you overcame