Being culturally sensitive is a key component when working in the health care field, an important aspect in particular is tone and volume. Different cultures respond differently to …show more content…
Another way of dealing with this barrier is to be able to recognise your patients own tone and adapt to it so that both people are on the same page (Tripanti, 2015). I have a cousin who is a nurse and is normally a very loud and outgoing person, however in a situation I witnessed she was able to change her tone and volume in a spilt second when realising her patient who was of Chinese descent had a tone that was very gentle and quiet. When I had asked her why she did that it’s because she’s realised over her own experience working as a nurse that the Chinese people she had dealt with tend to be very quiet and perceive people who use ahigh tone as patronising (Communication in health care and social care,