This report will introduce the reader to Edward Deming’s 14 Point of Management and analyze how Starbucks has integrated Deming’s theories into their organization’s fiber in order …show more content…
Additionally, the leaders of Starbucks have developed six guiding principles which drive and measure decision-making. These guidelines use words such as “respect”, “dignity”, ”diversity”, “highest standards”, “excellence”, “enthusiastic”, “contribute”, and “develop” and encompass what White Hutchinson Leisure and Learning Group(Leisure eNewsletter. 2011) has identified as Starbucks’ five core principles of success. From the Starbucks Company Timeline (n.d.), the reader can see aspects of the fifth point in Deming’s 14 point theory; Improve Constantly and Forever. Each of these milestones have either been driven by the founders’ drive for quality, or from a leader’s ambition to be an innovator and an industry’s leader and competitive