As being the first, US-based airline, Delta looks to ensure that innovation is encouraged to continue to be the best airline worldwide. Delta Airlines mission statement follows along with their values that lead their passion to work with the employee’s, customers and community leaders to help promote change and build a better tomorrow (Alchin, 2018). Delta Airlines values and mission statement assist them in being a carrier that has a diversity of cultures in which they work with and help in the community. Therefore, Delta is building to become the airline carrier that is most trusted in the United States.
American Airlines American Airlines mission statement states that they are looking to offer the best accommodations for travel while trying to become the most profitable over the other carriers (Walters). American Airlines along with their mission statement provides admiration to the employees that work hard day in and day …show more content…
This by no means has been easy, however, coming up with a value that aligns with the mission statement that will be agreed upon by all employees was a task. Nevertheless, the airline carrier was able to come up with a mission and value statement that represents both carriers’ principles (Schnurman). As American Airlines grows to be the largest airline worldwide, they are ensuring that their values are being created to be the leading airline carrier worldwide, best customer service, ensuring they are being competitive with offering many destinations and having a one-stop online travel business for all their customers to book their travel needs (Careers at American Airlines,